Progressive Insurance reviews about "workload"

76% positive business outlook

Reviews by job title

445 reviews
5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and pay, room for advancement, fully remote and hybrid positions are available in pretty much every department.

Cons

The workload can get a little intense, but it's usually quite manageable.

1.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good, position is hybrid with only 2 days in office. Every position get a % based bonus which is nice!

Cons

There is no work life balance, you will get workloads which are hard to complete in even 50 hour work weeks. On top of a never ending work load, they require so much detail on every claim that you will never get caught up. If you mention feeling overwhelmed, you’ll just be told your salary and you can always work the weekends. Directors even acknowledge that their modeling was off and it’s been much busier than expected but no mention of a resolution. They spent all their money on a new digital statement program which actually just creates more work for the employees, but since management thinks it should help with efficiency, they continue to increase the work load despite the numerous upon numerous complaints about work load. Due to them spending all their money on this new program, there is a hiring freeze, even though we are also being told we had our best year ever, hitting our goal only halfway through last year. Due to the hiring freeze, whenever a position actually opens, 200+ internal candidates are applying or they already know who they are hiring into the role, leaving no room for advancement.

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment with strong training programs. Great focus on customer service and employee development. Good work-life balance and clear processes that help you succeed in handling claims efficiently.

Cons

Workload can be high at times, especially during peak claim periods, which can be stressful.

Viewing 4 - 6 of 445 Reviews

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