Progressive Insurance reviews about "workload"

76% positive business outlook

Reviews by job title

445 reviews
2.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Yearly Gainshare bonus checks are ok

Cons

The workload and metrics are ridiculous. Pay is too low for the workload. Supervisors seem to disappear on Friday afternoons when you need assistance.

3.0
Mar 11, 2025
Recommend
CEO approval
Business Outlook

Pros

A job if you need it

Cons

Very busy, high workload expectations.

4.0
Apr 27, 2025

Great for large industry

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good management, benefits, helpful training

Cons

Too much workload, stressful at times

1.0
May 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Hybrid work environment between in-office and at home.

Cons

insane workload that is impossible to keep and expectations are so unrealistic it's laughable. Weak benefits and pto structure. Micromanage from unqualified supervisors, no leaders.

4.0
May 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits and work environment, lots of support

Cons

Workload can sometimes be a lot but your peers and leadership is always ready to help

2.0
Jul 17, 2025

Burnt out

Recommend
CEO approval
Business Outlook

Pros

Not too sure any more.

Cons

If you’re considering a claims adjuster position, especially as a new hire, be prepared for a relentless workload from after your training. The claim volume is unmanageable, and the calls never stop — there’s barely time to finish documentation before you’re pulled into the next issue. You’re expected to stay on top of everything while juggling back-to-back calls with little support. Training is rushed, and supervisors tend to be very monotone and impersonal, which makes the steep learning curve even harder to navigate. Feedback often comes across as cold or overly critical, not constructive. It’s a tough environment for anyone trying to learn or build confidence in a new role. There’s a real disconnect between expectations and what’s humanly possible in a day. Work-life balance doesn’t exist, and the constant pressure to meet metrics can quickly lead to burnout. I wouldn’t personally recommend this job unless you thrive in a high-pressure, non-stop environment.

3.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great job training if you get the right supervisor.

Cons

Over worked, no outside life, little pay for the workload. Health benefits could be much better.

Viewing 10 - 12 of 445 Reviews

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