Is Progressive Leasing a good company to work for as a Customer Service Representative/Merchant Support Representative?

Customer Service Representative/Merchant Support Representative professionals working at Progressive Leasing have rated their employer with 3.1 out of 5 stars in 25 Glassdoor reviews. This is a lower than average score with the overall rating of Progressive Leasing employees being 3.6 out of 5 stars. Search open Customer Service Representative/Merchant Support Representative Jobs at Progressive Leasing now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Merchant Support Representative interview questions at Progressive Leasing .

What are the top reviewed jobs at Progressive Leasing?

Customer Service Representative (66) , Merchant Support (24) , Territory Sales Representative (23) , Collections Specialist (20) , Manager (13) , Supervisor (13) , Software Engineer (12) , Area Sales Representative (10) , Customer Service (10) , Senior Software Engineer (10) , CPA (9) , Product Manager (9) , Customer Payment Assistant (7) , Project Manager (7) , Sales Representative (7)

What are the pros of working at Progressive Leasing according to real employee reviews?

"Great culture and the people are a blast to work with." ((in 91 reviews)); "Great benefits and growing exponentially." ((in 74 reviews)); "Great people and they take care of our customers." ((in 56 reviews)); "The pay is great and they offer a shift differential if you are on the evening shift." ((in 30 reviews)); "Leadership is great" ((in 27 reviews))

What are the cons of working at Progressive Leasing according to real employee reviews?

"Management is awful" ((in 32 reviews)); "Earlier in the year you saw promotion after promotion on Linkedin and then a couple month later, massive layoff." ((in 13 reviews)); "Constant change in structure, had more than 5 managers in the timeframe of a year." ((in 12 reviews)); "No bonus structure at the moment." ((in 6 reviews)); "Discrimination and favoritism is blatant." ((in 6 reviews))

Skip to content Skip to footer

Notifications

Progressive Leasing

Progressive Leasing Customer Service Representative/Merchant Support Representative reviews

3.1

79% would recommend to a friend

(25 total reviews)

Steve Michaels

80% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (25 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Representative/Merchant Support Representative employees have rated Progressive Leasing with 3.1 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Customer Service Representative/Merchant Support Representative professionals have a good working experience there. Progressive Leasing is rated in line with the average (within 1 standard deviation) by Customer Service Representative/Merchant Support Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

25 reviews

1.0

Mar 5, 2024

The company is a joke

Merchant support

Recommend

CEO approval

Business Outlook

Pros

lol pros? Ummm, none! They took a downfall after 2020

Cons

They will fire you once they find your replacement in a foreign country.. 😂

4.0

Dec 5, 2023

Good company

Merchant support

Recommend

CEO approval

Business Outlook

Pros

Good benefits, free snacks, good culture, and bonuses.

Cons

Very high queues some days and

4.0

Jun 30, 2023

Better than other call centers

Merchant support

Recommend

CEO approval

Business Outlook

Pros

Good job and they did car about employees. Decent room to move up and around. I got promoted in the first two months working there.

Cons

It's a call center. It's all unbearable at a certain point.

Viewing 1 - 3 of 25 Reviews

Top companies for "Compensation and Benefits" near you

American Express

3.9★Compensation & Benefits

Mastercard

4.0★Compensation & Benefits

Fifth Third

3.5★Compensation & Benefits

Broadridge

3.5★Compensation & Benefits

Jobs at Progressive Leasing

Customer Service Representative, El Paso (7/13 Start)

Customer Service Representative, AZ (7/13 Start)

Customer Service Representative, UT (7/13 Start)

Account Manager, Wireless

Progressive Leasing reviews FAQs

Progressive Leasing reviews Progressive Leasing Customer Service Representative/Merchant Support Representative reviews

Progressive Leasing

Progressive Leasing Customer Service Representative/Merchant Support Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

The company is a joke

Good company

Better than other call centers

Top companies for "Compensation and Benefits" near you

Jobs at Progressive Leasing

Progressive Leasing reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Progressive Leasing reviews FAQs

Jobs at Progressive Leasing