Is Progressive Leasing a good company to work for as a Customer Service Representative/Merchant Support Representative?

Customer Service Representative/Merchant Support Representative professionals working at Progressive Leasing have rated their employer with 3.1 out of 5 stars in 25 Glassdoor reviews. This is a lower than average score with the overall rating of Progressive Leasing employees being 3.6 out of 5 stars. Search open Customer Service Representative/Merchant Support Representative Jobs at Progressive Leasing now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Merchant Support Representative interview questions at Progressive Leasing .

What are the top reviewed jobs at Progressive Leasing?

Customer Service Representative (66) , Merchant Support (24) , Territory Sales Representative (23) , Collections Specialist (20) , Manager (13) , Supervisor (13) , Software Engineer (12) , Area Sales Representative (10) , Customer Service (10) , Senior Software Engineer (10) , CPA (9) , Product Manager (9) , Customer Payment Assistant (7) , Project Manager (7) , Sales Representative (7)

What are the pros of working at Progressive Leasing according to real employee reviews?

"Great culture and the people are a blast to work with." ((in 91 reviews)); "Great benefits and growing exponentially." ((in 74 reviews)); "Great people and they take care of our customers." ((in 56 reviews)); "The pay is great and they offer a shift differential if you are on the evening shift." ((in 30 reviews)); "Leadership is great" ((in 27 reviews))

What are the cons of working at Progressive Leasing according to real employee reviews?

"Management is awful" ((in 32 reviews)); "Earlier in the year you saw promotion after promotion on Linkedin and then a couple month later, massive layoff." ((in 13 reviews)); "Constant change in structure, had more than 5 managers in the timeframe of a year." ((in 12 reviews)); "No bonus structure at the moment." ((in 6 reviews)); "Discrimination and favoritism is blatant." ((in 6 reviews))

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Progressive Leasing

Progressive Leasing Customer Service Representative/Merchant Support Representative reviews

Item: Progressive Leasing
Rating: 5
Author: Current employee - Merchant Support

3.1

79% would recommend to a friend

(25 total reviews)

Steve Michaels

80% approve of CEO

79% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Career opportunities

3.4

Senior management

3.1

Culture & values

3.1

Work/Life balance

3.1

Compensation and benefits

Customer Service Representative/Merchant Support Representative employees have rated Progressive Leasing with 3.1 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Customer Service Representative/Merchant Support Representative professionals have a good working experience there. Progressive Leasing is rated in line with the average (within 1 standard deviation) by Customer Service Representative/Merchant Support Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

25 reviews

5.0

Jan 14, 2017

Great Place to Work!

Merchant support

Recommend

CEO approval

Business Outlook

Pros

Growing company with tons of opportunity for employees. Great environment; break room games, free snacks, celebrations. Feels like the company actually cares about their employees. Hard work but I could see myself here in 10 years.

Cons

Company is growing big time which creates a hectic environment. Wish they had a cafeteria.

Viewing 25 - 25 of 25 Reviews

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Progressive Leasing reviews Progressive Leasing Customer Service Representative/Merchant Support Representative reviews

Progressive Leasing

Progressive Leasing Customer Service Representative/Merchant Support Representative reviews

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