Progressive Leasing Customer Service Representative/Merchant Support Representative reviews

-Unprofessional and scattered upper management. They do nothing. I had many issues with a particular supervisor attempting to make advances towards me and when I told upper management nothing was done. -Supervisors are nowhere to be found. You are supposed to go to these individuals for help, refunds, and basically everything else you don't have access to but they are never around or purposely ignoring you. -Lies about pay raises. I was offered a pay raise to add another department onto my work load and just found out that I never received the raise and the company will not give me back pay. -Impossible to bonus fully. The quality assurance department will be sure to find any little thing wrong with a call to prevent you from receiving your full bonus.

They provide food trucks durning lunch, but no on-site cafeteria; cleaning staff isn't good, break rooms get messy a lot, team meetings happen almost never because they are constantly busy; and overtime sometimes is mandatory because they are too busy.