Progyny reviews

2.4

29% would recommend to a friend

(182 total reviews)
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Pete Anevski

40% approve of CEO

39% positive business outlook

Progyny has an employee rating of 2.4 out of 5 stars, based on 182 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Progyny employee rating is 30% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

182 reviews
4.0
Aug 1, 2016

Anonymous Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- If you like working in a start-up with a strong mission then this is the right place for you. Everyone here is working towards the same goal. - There's a good work life balance - which is rare for startups/new companies - It's easy to collaborate with the exec team - especially the CEO. Everyone is receptive of feedback which is encouraging.

Cons

The company lacks a few processes at the moment - but these are starting to form as the company continues to grow.

1.0
Jul 12, 2016

Not a company you want to join! Avoid at all cost!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CEO is a good sales person and so far is successful in getting this company funded. she will probably be able to get more money from investors because she is good at sales.

Cons

This company is the worst start-up I've ever worked at. The culture is all sales driven and there is not much integrity here. People working here constantly lie to the clients - it's probably not anyone's fault, but they have to do so to keep their jobs. There are no data or science in this company - top level executives misinterpret data to mislead clients and everyone below has to follow. IVF clinics and doctors hate the company because it forces itself between clinics and patients, which eventually drives up the cost for patients. There is no long term vision or strategy and everyone is trying to put out fire all the time. Not sure how long this company can really survive this way. Some of the management team members are very arrogant and are actually pushing away clients instead of attracting them. There is huge turnover all the time in the company. and people get demoted very often - for example from vice president to director - just because they want to hire a new person with the higher title. They used to put everyone's picture on the website but they don't do so anymore, which makes sense because they probably need to hire someone to update it everyday to keep it current. If you have any other choice don't join this company.

1.0
Jul 10, 2016

Lets be brutally honest here. Can Progyny?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

THE CEO is a rock star it's clear she doesn't need to be doing this. The unfortunate thing is she's surrounded herself with weakness. The COO is a disaster. Mistake after mistake, hiring the "wrong" people then quickly firing. Maybe it's you? The CTO says we're going to have a single algorithm to predict an individuals fertility chances. No we're not and if we did the scientific community would have this already. Most of the emails I receive from him are about the Wi-Fi and email neither of which work in the office.

Cons

The turnover. The smart people smell a rat right away and usually leave. Senior level people that had direct relationship with our end clients all left within six months of hiring Demotions for senior level people. Hello?? Why do you stay ? The smarter tech guys were either fired or quit. The new patient care advocates don't receive enough training to be successful. In the end there is a product called SMART which in a way is very ironic since most employees left are very C level. SMART is just a dumb way of saying we're going to be the middle man between you and the fertility clinic. The margins aren't there and in cases where you have a prestigious clinic the margins are negative. That's right Progyny foots the bill!! The brutal truth is if you're even considering the remote possibility of working here don't. If you read through some of the positive reviews about this company you can see they are all BS. They say it's a startup but it's not. It's a wanna-be insurance company moving in the direction of having fraudulent analytics and tech.

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Progyny Response
10y
Thank you for your feedback. We are working to create a culture of transparency and engagement across all areas and offices, starting from the top down. We always appreciate, employee feedback on what can be done better. As the company pivots from the merger of Auxogyn and Fertility Authority last year, we have undergone many changes, including moving the headquarters to New York. We understand that the move was difficult for some employees and many areas of the legacy business were transitioned out. We are entering a new chapter in Progyny’s growth including the additions of our CTO in January this year and CFO in May. In just the last quarter the team has grown by 39%! We have high expectations for the company, with equally high performance goals for each person. Aggressive growth can be challenging and not everyone will meet the bar, we will continue to keep it high and look for exceptional people. And we always look to improve on what we do for our team.
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Glassdoor has 195 Progyny reviews submitted anonymously by Progyny employees. Read employee reviews and ratings on Glassdoor to decide if Progyny is right for you.