Quest Software reviews

3.3

60% would recommend to a friend

(1,230 total reviews)
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Tim Page

57% approve of CEO

54% positive business outlook

Quest Software has an employee rating of 3.3 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Jan 21, 2018

Great products, bad strategy

Recommend
CEO approval
Business Outlook

Pros

Competitive salary, benefits and work life balance.

Cons

No career plan, confusing strategy, no face to face marketing

1.0
Nov 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice/fun people to work with

Cons

The whole structure is a disaster. Pretty much the whole management chain has left after the Dell divestiture. Original payments were incomplete, fluctuating and without any sort of break down on what was been paid (Dell did provide a break down). An audit was made to correct any missing payments, however the results from said audits weren't passed on. We still don't know if an audit was actually done. There's an overall lack of training and the means to deliver it. There's a training department, however all the "trainers" serve pretty much as Project Managers. There's a lack of commitment on things that are said and promised, and what's actually delivered. There're no vertical growth opportunities. As explained by one of the former VPs. A growth path doesn't need to be vertical, it can be a lateral movement and you'll learn new things (you'll be paid the same though and still need to wait 12 months, if an exception is granted, or 18 months before applying to a new role). There're no quarterly/half-year recognition awards as was with Dell. Quest Software Panama doesn't meet the requirement for most banks, therefore we're VERY limited on our banking options and this will be the case for at least four(4) more years... Most of these items are accentuated by a constant assurance from management that this was going to be a smooth transition.

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Quest Software Response
8y
Thank you for taking the time to write such a comprehensive review. Many of this information is new to me and, since you are a current employee, I'm hoping you will reach out to me directly at luann.johnson@quest.com LuAnn CHRO
1.0
Sep 19, 2017
Recommend
CEO approval
Business Outlook

Pros

pass on - there is really nothing positive since the company was spun off Dell.

Cons

I guess I'll run out of space in this field : - lack of company culture - Management team totally disconnected from market and customers - Inward focus , All.The.Time - Strategy is to milk existing customers (renewals, compliance) with minimal new acquisition (little marketing, stale products, poor sales compensation) - The day they don't need you, you are out and in a very aggressive and unfair way - Total confusion about sales go to market - Travel and Expense policy is a joke, pay with your own credit card and hope to get reimboursed ... of some of your expenses. - Morale is at all time low : who hasn't left is busy with interviews (voluntary attrition is a company-wide problem) - They say they will listen to you (even here on glassdoor), but only to earmark you for next round - Fear and Scaremongering by undirected management - Total lack of vision, the mission is clear : meet the EBITDA targets (wrongly set mind you) - Work in 3rd class office locations (subrent) - In small countries you are not even a Quest employee - It's a Cayman Island resident company - pay taxes in no jurisdiction

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Quest Software Response
8y
I'm sorry that your 10 year run with Quest ended so badly. While many of the things that you say are accurate, many are not. I will just address one point: change, including workforce reorganization, is inevitable post-divestiture, particularly going from a very large to a small software company with a business unit rather than a functional organizational structure. Quest has never treated anyone without integrity and respect and endeavored to provide a financial cushion during the transition. Good luck with your next opportunity.
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Glassdoor has 1,291 Quest Software reviews submitted anonymously by Quest Software employees. Read employee reviews and ratings on Glassdoor to decide if Quest Software is right for you.