REI reviews

3.6

64% would recommend to a friend

(4,365 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Sep 1, 2010

Nice idea, but...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Outdoorsy stuff is inherently interesting and entertaining. You can meet some cool people if you play your cards right and keep your eyes open.

Cons

REI's a lot like communism. It looks good on paper, but fails in practice. It's just another big box store. Retail is retail is retail. And the focus on memberships has a cult-like feel to it. I just read that REI only donates $18 per member annually, less than the $20 lifetime membership fee. This is less than .3% of sales. Patagonia donates 1%. (figures from 2005) And I really cannot convey in words the amount of attitude I get from the vast majority of my co-workers. They're all haughty, judgmental jocks who take themselves super seriously because they go outside. I have felt excluded since I started there a year ago, which bothered me at first. Now I thoroughly enjoy it, since they took me off the sales floor and stuck me in the back. I don't have to talk to anyone. And I was thankfully relieved of my membership cult member duties. I was hoping for more hippie-types, and I have been sorely disappointed.

2.0
Aug 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits in general -- including health care, employee discounts, bonus, above average vacation accrual per years served, 15 year sabbatical, casual attire.

Cons

Say you were the owner of a professional football team and had an opportunity to obtain the best quarterback in the league that gives you a better than 50% shot to win the Superbowl. Everything else being equal (e.g. salaries), would you (a) acquire/promote the super-star quarterback, or (b) make your buddy who once played pop-warner football as a kid, your franchise player in the key position as quarterback? Sadly, the answer is (b) in significant areas at corporate REI. Who, what suffers? The rest of the "team" who become demoralized and demotivated -- and more importantly, the business.

3.0
Aug 10, 2010

OK to stay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stand by the employees and understand the true meaning of work life balance. REI wants everyone to succeed and is an easy company to work for.

Cons

Like any and all other retail based compaines there is a large flux of growth and downtime based on the overall economy.

Viewing 4318 - 4320 of 4,365 Reviews

Glassdoor has 4,503 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.