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      ROI Revolution

      Engaged Employer

      ROI Revolution reviews

      4.2

      81% would recommend to a friend

      (118 total reviews)
      avatar

      Timothy Seward

      86% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      ROI Revolution has an employee rating of 4.2 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ROI Revolution employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      118 reviews
      4.0
      Jan 12, 2020

      You get out what you put into it

      Digital marketing analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      This was my first job out of college. The Paid Search program had been fully developed for years, so I had a structured training program with plenty of support from teammates and opportunities to do real account work early on. Managers are generally hands-off, and they trust you to do what needs to be done without holding your hand. I expected to have an issue with the open floor plan, but the collaboration that came from not having cubicles helped me learn from my peers. The fully stocked kitchen is also nice. You get a monthly bonus if you bill five hours to education, which is easy to do with plenty of optional trainings and business books available to read. Benefits are often overlooked, but it's great not having to pay for health insurance, and 401(k) enrollment and matching starts at 6 months, for a maximum match of 6% on $0.50. The IT and admin departments are open to giving you the equipment and tech you need to work comfortably. You can request a new chair, foot rest, standing mat, keyboard, mouse and more without them batting an eye.

      Cons

      The performance review process is the area that exemplifies the company's growing pains. You end up having to regurgitate everything you did during the review cycle and how that fits certain attributes, then your manager relays that to HR. They've been trying to improve it, but there are still a few kinks to work out. Analysts are on hourly pay, which can be a good way of encouraging you to put in a few more hours of work, maybe toward education. However, this system is flawed in that it can make employees anxious if they are trying to "beat the clock" on a Friday afternoon to make sure they don't go over the maximum weekly hours by one or two minutes. The complaints on here about a lack of information sharing from senior management are valid. There are many times when the staff is starved for information about structure changes, clients and more that rumors spread, which can sow distrust in management.

      avatar
      ROI Revolution Response
      6y
      Thank you for sharing feedback on your experience at ROI thus far. It sounds like you have enjoyed the training program, our open space/collaboration, our focus on education and the health/retirement benefits we provide. We have worked hard to differentiate our company in those ways and are always looking for additional ways to do so. In fact, just this month, we announced several exciting changes to some of our policies and benefits, including the addition of a 10th paid holiday and a move to 100% employer-paid short-term and long-term disability coverage! As you know, we recently rolled out changes to our performance review process to respond to feedback like yours and to make it a more heavily performance-based system; we’d welcome your thoughts at its conclusion as we recognize that additional changes are likely required to make it more efficient. We also recently addressed your feedback on exemption status at the February Company Meeting as other employees have shared similar feedback. As mentioned, the hourly and salaried determination is based on federal laws and is not up to us. If a role qualifies for one of the exemption statuses as defined by the US Department of Labor, it can be paid as an exempt, salaried role; if not, the role must be paid as a non-exempt, hourly role. We do our best to communicate as often and openly as possible, but hope you can understand that some decisions take longer than expected to thoughtfully finalize and share. Best, Barbara
      4.0
      Aug 26, 2019

      Some good, some bad

      Client services
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good benefits (health insurance, 401K, decent PTO) - Nice office building (kitchen, gym, standing desks) - Free snacks - Generous supply room for any office needs - Good people to work with - Management tries to be open to feedback usually - Great training opportunities - Increased focus on diversifying workplace

      Cons

      - Majority first-time managers - Low salary comparative to industry (Claim it's commensurate but also base a full work week on over 40 hours and include your bonus as part of it. Could easily find other jobs doing less and getting paid more in the same area and field) - Inconsistency in salary structures (some people are hourly and time is constantly micro-managed, some people are salaried and come and go or take breaks however they please. Understand the legal HR requirements, but company uses this to their advantage to 'nickel and dime' hourly employees) - Clients first, senior leadership second, middle-management third, "individual contributor" employees dead last...in every possible way - Performance review process and bonus system needs major work and every time it's redone employees are used as guinea pigs (would be better off to bring in an experienced consultant, do a lot of research, scratch the current process, and start fresh with a well known system instead of some unaccredited homemade system)

      avatar
      ROI Revolution Response
      6y
      Thank you for sharing your feedback! I’m happy to hear that you’re feeling great about our benefits, commitment to learning/development and focus on diversity and inclusion. I personally feel lucky to work at a company so committed to those things. I’m sorry to hear your concerns about feeling valued because the people who work at ROI are what makes this place so great! I would love to sit down with you and discuss some of your feedback in person so I can better understand the context around your perspective. As both a manager and a member of the Senior Management Team, I can assure you that we value ALL our employees tremendously. You mentioned compensation and I’d like to share some additional context. We continue to conduct annual benchmarking (using a variety of external, data-driven resources) to update compensation to ensure it aligns with the market. In regards to the performance review process, the system we have been using for the past two years, as well as what will be the new system later this year, were both built based on a combination of academic and organizational research. Of course, there are many, many types of performance management systems and some are better suited for certain industries and business models than others. While our current system follows best practices, we feel we can build an even better fit for our particular business. I’m excited to communicate those changes later this quarter. In the meantime, if you have specific questions or concerns, please come to my Open Office Hours so we can chat through those :) Best, Barbara
      4.0
      Feb 6, 2018

      Cool Company Offering Grand Employee Experience!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      ROI makes an investment in their employees. They reward continuing education. You will love the modern office with the on-site gym. The ergonomic sit to stand desks are awesome! The company meetings are great to keep everyone abreast of how the company is doing, current events and to address any concerns. Great overall benefits package that not very many companies can compete!

      Cons

      You have the growing pains of a small company; which one may notice only if they had prior experience working at a large or Fortune 500 company. PTO policy could be better by offering occasional absences or allowing you to use PTO hours in smaller increments to cover an appointment. Mostly millennials, so they could stand to have more diversity.

      Viewing 43 - 45 of 118 Reviews
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      ReviewsROI Revolution reviews

      Glassdoor has 131 ROI Revolution reviews submitted anonymously by ROI Revolution employees. Read employee reviews and ratings on Glassdoor to decide if ROI Revolution is right for you.