Does Railbookers Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Railbookers Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Railbookers Group. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Railbookers Group?

82% of Railbookers Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Railbookers Group 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Railbookers Group?

Account Executive (24) , Travel Consultant (17) , Sales Associate (9) , Senior Account Executive (6) , Vacation Consultant (6) , Marketing (5) , Sales (4) , Customer Service Representative (3) , Inside Sales Representative (3) , Assistant Manager (2) , Business Development Executive (2) , Controller (2) , Financial Analyst (2) , Guest Experience Specialist (2) , Guest Relations (2)

What are the pros of working at Railbookers Group according to real employee reviews?

"Work from Home, Most weekends off, good pay." ((in 12 reviews)); "There are nice people there as consultants who would like to do the right thing." ((in 10 reviews)); "Starting pay is decent." ((in 9 reviews)); "Career Growth Opportunities – Clear pathways for advancement and opportunities to learn new skills." ((in 6 reviews)); "The staff is friendly and willing to help." ((in 6 reviews))

What are the cons of working at Railbookers Group according to real employee reviews?

"Management is poor." ((in 13 reviews)); "Training is inadequate" ((in 10 reviews)); "The following day, my direct manager had a meeting with me to discuss my concerns." ((in 7 reviews)); "There is also a "boys club" vibe among upper management, which is sadly accepted by most employees and is talked about from senior hires to new hires." ((in 7 reviews)); "Yes you can earn good commission for 4 months but rest of time is nothing exciting." ((in 6 reviews))

What are employees saying about Railbookers Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Railbookers Group layoffs and their outlook for job security at Railbookers Group in 2026.

What are the top reviewed Railbookers Group locations?

Beverly , Laguna Hills , Boston , Chicago , California City , Lake Forest , Los Angeles , Greenville , Salt Lake City , New York , Detroit , Michigan Center , Jacksonville , Mineral Wells , Indianapolis , Anaheim , Irvine , Laguna Niguel , Orange , Tustin , Riverside , Fairfield , Hershey , Kissimmee , Orlando , Belton , Charleston , Spartanburg , Atlanta , Augusta

Railbookers Group reviews

4.2

82% would recommend to a friend

(219 total reviews)

Frank Marini

84% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (219 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Railbookers Group has an employee rating of 4.2 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Railbookers Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

219 reviews

1.0

Mar 30, 2017

I wish I checked glassdoor before working here. The bad reviews are spot on.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good for an in between job while you look for something better. Entry level for sales experience. You might get a starbucks or target gift card. Maybe.

Cons

Terrible insurance plans, no commission, a lot of work put in to get very little in return, high stress, dangerously high turn over rate. They believe in an outdated business model. CEO is very open about his policy that if you aren't EXACTLY what they want then there's the door. If you decide to work here just have a back up plan.

Railbookers Group Response

9y

Thank you for your feedback, we are very sorry to hear about your time with us. We would love to hear your feedback and comments as a great opportunity for our company growth in the future. Please feel free to contact me directly at 978-867-1145. -Kimberly Beck

1.0

Dec 3, 2016

False advertising, false promises, false management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most of the employees are super nice and can become great friends. For someone living on the North Shore, the commute is convenient compared to Boston.

Cons

Don't believe the positive reviews on this page. They are written by management every time a true and realistic review shows up. Management is clueless and downright mean spirited. Don't let them fool you - everyone is in it for their own gain and will step on you over and over to make sure they rise to the top. This includes Directors and above. Amtrak is a dying form of travel which makes the tours increasingly hard to sell. They make you flat out lie to customers to take their money. Sales goals are so ridiculously unattainable. If you aren't part of "the club", they will force you out so quickly. The majority of the staff hasn't traveled to any of the destinations they sell and therefore have to make things up. They keep claiming they are growing, but they are still a tiny travel company that can barely sell their overpriced tours.

Railbookers Group Response

9y

We are very sorry to hear that you did not have a good experience with us. We would love to hear your feedback as a great opportunity for our company growth. Please call my direct line (978) 867-1110 Emily Krasco Staff Development Manager

3.0

May 29, 2020

COVID Lay-off

Accounting clerk

Recommend

CEO approval

Business Outlook

Pros

I enjoyed the office environment. I learned a lot in a little time. I was there to help in the busy season. They provided good training for the tasks I was expected to do.

Cons

Their lack of communication and lack of proper management was a bust. They did not provide lay off letters for me despite being laid off due to COVID 19. The manner of which I was laid off was completely unprofessional, and random. I was promised possibilities of advancement, and despite doing my job effectively, they did not care. They do not care about their employees.

Railbookers Group Response

6y

Thank you for your comments, and it is nice to hear you received good training. In terms of the handling of your and others’ layoff, we provided all staff incurring such an unfortunate situation due to the COVID-19 pandemic with all the necessary information for COBRA and unemployment insurance filing. We also advised all staff that should they wish to receive a letter of recommendation, resume review, or any other assistance when looking for another position, that we were there for them to provide such assistance. YLG has an exemplary record of promoting staff from within the organization, so the possibilities of advancement are real. Unfortunately, those possibilities were not available once we went into the downturn resulting from COVID-19. The layoffs were a necessary move in order to maintain the best position possible for YLG going through such a once in a lifetime occurrence. They weren’t because we don’t care about our employees. In fact, quite the opposite as we saved as many positions as we possibly could. But it is good to get your feedback and we wish you all the best as we all try to get through this pandemic. Feel free to reach out to me directly if I can help you out in your job search in any way. Regards, Michael Kidd V.P. Finance

Viewing 10 - 12 of 219 Reviews

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