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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,545 total reviews)
      avatar

      Hiroshi Mikitani

      77% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      Sep 26, 2016

      Merchant Acquisition USA

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Open environment, nice facility, & great health benefits

      Cons

      Lack of leadership. Lack of innovation. Lack of personal growth.

      2.0
      Sep 22, 2016

      It's kind of alright

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun work space, easy to move to different team

      Cons

      No raises, no communication within teams, benefits are expensive

      2.0
      Aug 10, 2016

      Slow decline to the inevitable,

      Manager/director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Positive it workplace on the surface, proving a great atmosphere. Management is transparent and seems to genuinely care for their employees.

      Cons

      Lacking full continuity with across all companies. Innovation is mostly tied to acquisitions of other companies, which leads to more cultural confusion. Not all units colloborate willingly, too territorial at times. This will lead to drastic changes eventually, which will be a shock to what was an industry leader from NY.

      Viewing 136 - 138 of 3,545 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,199 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.