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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      72% would recommend to a friend

      (3,549 total reviews)
      avatar

      Hiroshi Mikitani

      76% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      5.0
      Oct 5, 2016

      Account Specialist

      Account specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment. Everyone is always willing to help out & share findings. Management cares about employees and takes time to know them and make their jobs easier if possible. We are def spoiled with food and parties which is a plus and have a lot of knowledgeable senior members that i personally learn a lot from. Overall great job. Happy i took the opportunity!

      Cons

      At times (especially holidays) can be extremely stressful and you may find yourself Responding to emails and working on weekends. However this is not expected of us. We just do it because we care about our accounts

      avatar
      Rakuten Response
      9y
      Thank you for the great review! I agree, it's nice to have perks like free food and parties, however, what we value more is the culture and I love the fact that you think the work environment "feels like home" for you. It's also nice to see that you've noticed how important transparency is at Rakuten Marketing. Thank you for your hard work and contribution! Especially during the Holiday season : )
      5.0
      Jul 13, 2016

      Most Amazing Company!

      Executive assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Executive's at Rakuten Marketing are by far the best leaders I have ever had the chance to work for and with! The benefits of working at Rakuten Marketing are endless! I truly feel as if I am part of a family and it's because the leaders show that they care about the employees on a daily basis.

      Cons

      Honestly, my life has only continued to get better since I began employment at Rakuten. There are NO cons.

      Viewing 202 - 204 of 3,549 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,203 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.