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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      72% would recommend to a friend

      (3,549 total reviews)
      avatar

      Hiroshi Mikitani

      76% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      1.0
      Oct 3, 2024

      Heavy top-down culture

      Comms coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunch, snacks, and mini kitchens

      Cons

      Literally everything else. Heavy Japanese top-down culture. If you're not in management of leadership, you're basically the scum on the bottom of their shoes!

      5.0
      Jul 18, 2024

      Overall great experience

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The PTO was great, starting at 20 days and went up with 3, 5, and 10 year tenure. Celebrates all major holidays plus floating holidays. - My fellow engineers and managers were great and supportive of each other. Everyone was respected, regardless of level of seniority. - Projects were interesting and we always had new features/projects to work on. - Career growth was good. Learned a lot about the software engineer industry as a whole with all of the moving parts, but only got to really get better in a few areas (which I think is normal in most companies). I was given a promotion during my team here. - High/quick impact. Relatively smaller team, so I had lots of opportunities to have impact through various projects. - Benefits package was nice with decent 401k, parental leave, health benefits, stock options, yearly bonus, etc. - Work with diverse groups of people outside of just the office (people in Tokyo, Paris, Toronto, etc.)

      Cons

      - Lots of acronyms and sometimes lack of documentation - Sometimes had late meetings in order to have calls with external teams, but not too many.

      avatar
      Rakuten Response
      1y
      Thank you for the kind words! We're glad you had a good experience with Rakuten and enjoyed your team and clients.
      2.0
      Mar 22, 2024

      Fast moving organization, yet bad mismanagement

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary, perks, and benefits are great. But the final comp ultimately depends upon how the company performs. You also get summer Fridays where you work half days.

      Cons

      The senior managers within the organization have a disconnect with employees who report to them.

      Viewing 220 - 222 of 3,549 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,203 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.