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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      72% would recommend to a friend

      (3,548 total reviews)
      avatar

      Hiroshi Mikitani

      76% approve of CEO

      56% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.0

      Senior management

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Jun 20, 2016

      Company Seeking to Make Positive Change in its Industry

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong leadership team that cares about its people Market compensation and above market benefits (great health, stock units, etc.). Flexible around family needs as much as possible Pulling together a lot of products into a powerful suite. This has been challenging to the employees as not always 100% organized, but getting where it is getting better

      Cons

      Sometimes slow to move bad apples or dead weight out of the organization (although they are few and far between) HR department not always responsive and could improve hiring processes to move faster

      5.0
      Jun 16, 2016

      Great people at the top and all the way through the company.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'm always happy to go to work in the morning. It's a terrific group of people, and we have a really great leadership team. It's been my past experience that leadership isn't always acutally very helpful. This leadership team is different. They work harder than anyone at the company. They care about the product and about the people. They are both smart and reasonable. It's been such a good experience. Other big pros: * They treat you like trusted professionals * Weekly lunch rallies- catered lunch, socialization, feeling like a team * Weekly drinks/snacks * Breakfast Monday mornings * Beautiful office, great location * Quarterly parties and activities

      Cons

      It's not perfect, but nowhere is. There can be challenging personalities, red tape sometimes, etc. But overall, I just can't complain. I love it here.

      4.0
      Jan 3, 2016

      Great Company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A great environment which makes it feel family oriented and great people to work with. They are a thriving company.

      Cons

      There are not really any cons to working for the company. There have been some things that take adjusting to as the company grows

      Viewing 247 - 249 of 3,548 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,202 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.