Redfin Associate Agent reviews

3.1

41% would recommend to a friend

(153 total reviews)
avatar

Glenn Kelman

41% approve of CEO

21% positive business outlook

Associate/Agent employees have rated Redfin with 3.1 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Associate/Agent professionals have a good working experience there. Redfin is rated in line with the average (within 1 standard deviation) by Associate/Agent professionals compared to other employers within the Real Estate industry (3.8 stars).

Reviews by job title

153 reviews
1.0
Dec 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Make your own hours Everything can be managed through the app

Cons

Associate Agents should be employees or Redfin should be sued for anti-trust because there's an exclusivity clause AND they require you to use their technology and process. Plus, you're restricted from representing clients so you can't go out and make money. You make money solely from fee-based jobs which they can exclude you from or restrict on the backend meaning less pay. Anti-trust much? #1 Another pay cut. Now we are paid $35. -which exemplifies what little value they put on the role of Associate Agent. From the time an appointment is put on your calendar, you have to send out an email to the customer letting them know you are trying to get an appointment. Then you have to call the listing agent for an appointment, which can be difficult at times because they do not always cooperate. Try doing this 6 times for one appointment because the customer would like to see six homes. Then, for a multi-tour request, go to google and map out the route and finally send out another final email to the customer letting them know which home to meet you at first. After, you have to review each home because the customer will ask you question while showing a home you've never seen before and if you don't know the answer the customer will give you a low rating. That alone takes more than an hour, plus travel time. They tell you to ask questions but your manager does not answer the phone or call you back because you've rubbed them the wrong way. Redfin employees refer to Associate Agents as AAs or their assistants, no respect at all for a fellow agent with the same training. They take pleasure in treating you badly because it makes them feel more important.

1.0
Dec 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule (this is only to fill Glassdoor's requirement)

Cons

Everything Else - Yet another pay-cut to every single Associate Agent (after taxes, gas, and fees you're pretty much minimum wage) - No reimbursement for gas - At least minimum wage employees are employees so they get some legal protection - Must fight tooth and nail for payment because upper manager decides not approve of your pay when a client fails to show (remember you're already getting paid minimum) - Watching their crummy cult-like video where they tell you they "care about everyone" (Jim Jones) - They don't care about their employees and their stocks shows (as of this review) - Very cultish (If you like bad news with a smile then, by all means, join Redfin!) - Turn-overs (I'm surprised I was even here this long)

5.0
Apr 9, 2016

Associate Agent

Recommend
CEO approval
Business Outlook

Pros

I am an Associate Agent in the Dallas area and an Independent Contractor. I truly enjoy working for Redfin. I was with a traditional brokerage previously and I am glad I made the move to Redfin. I have absolutely no regrets. I am paid for my services and I don't have to wait for a commission check that may not come if the deal falls through.

Cons

No real cons so far. No job is perfect, but this comes close. Working as an Independent Contractor may not work for everyone, but it works perfectly for me.

Viewing 142 - 144 of 153 Reviews

Glassdoor has 2,304 Redfin reviews submitted anonymously by Redfin employees. Read employee reviews and ratings on Glassdoor to decide if Redfin is right for you.