4.0
Dec 22, 2011
Recommend
CEO approval
Business Outlook
Pros
Supporting junior management, Team Leaders are very involved in your performance, giving that their incentive is on the line. Fair incentive plan for associates, full time guaranteed, no Sundays and Saturday rotations. Never worked beyond 7 PM. Great sick time/vacation plan, and ten paid holidays. People are very friendly, lots of food given out... You will gain weight.
Cons
Lack of research in the hiring process recently brings underqualified people, thus morale and conficence has been on the decline. Training is sufficient, but lacks a psychological side to it when it comes to dealing with irrate callers.