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      Remitly

      Engaged Employer

      Remitly reviews

      3.8

      65% would recommend to a friend

      (512 total reviews)
      avatar

      Sebastian Gunningham

      64% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      Remitly has an employee rating of 3.8 out of 5 stars, based on 512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Remitly employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      512 reviews
      5.0
      Dec 11, 2019

      Love this place. Helping me grow really fast.

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      + Mission of the company runs deep - including how much we celebrate our customers as heros (they are!). + Customer driven/centric - from practices of doing customer development to consistent message from the top down and from peers side to side to deliver for the customer. + Excellent leadership team - it's one of the primary reasons I came and choose to stay. + Excellent middle managers generally - I'm really impressed with the quality of the majority of my peers. Everyone is on the same team, working towards solving customer problems/company problems (not just my team vs another team), working together in a way that promotes trust and helps each other grow + Cultural values are real, lived out, and create an environment of growth. + High performers are rewarded + Toxic folks or people who aren't great at their work here are addressed and transitioned out + Willing to make big bets

      Cons

      - Still has growing pains of transitioning from a scrappy startup to a scaling startup - Can be rigorous in a way that leads to an intense/serious environment at times (not in terms of work hours, but in terms of how high stakes decisions and work products seem to be) At the same time, this rigor is what's helping me grow as a person and effective leader at a really high speed. - Has struggled with focus in the past, but that's getting much better.

      avatar
      Remitly Response
      6y
      Thank you *so* much for taking the time to share your detailed feedback. I especially appreciated your comments around the "mission of the company runs deep" and being "customer driven/centric ". You captured it so well -- our customers are heros and we are so lucky to be able to serve them. I'm also glad that you see that the we have a great team -- I also feel so lucky to get to work with this team everyday. Great feedback as well on our transition from a 'scappy startup to a scaling startup'. It's definitely a transition and I'm always open to feedback if there's anything we can do better here. We're also trying to do a much better job at *focusing* in our 2020 strategic planning so I appreciate that feedback as well -- it's top of mind. I'm so glad that you're part of the team! I can see from your comments that you add a ton to our customers and culture. Thank you!
      4.0
      Jun 17, 2019

      Marketing

      Market research analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its good to work with Remitly.

      Cons

      There wasnt any problem as such.

      2.0
      May 2, 2019

      Culture needs improvement, management needs direction

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the most intelligent, worldly coworkers you will ever get to work with. Technically unlimited PTO, although it is more like 2-4 weeks of vacation depending on your manager and role. Mission-driven company, CEO is genuine and "walks the talk." Free snacks, coffee, beer.

      Cons

      Tendency to hire from outside instead of promoting qualified talent from within is demotivating - this is a new problem (past year). Incredibly bandwidth constrained across the company and slow hiring, advancement compound the problem. It's an exhausting place to work because the company did not properly prepare for growth and has dozens of open roles, understaffed teams as a result. Remitly's culture has always been aggressively masculine, not unlike other tech startups - men tend to make up the majority of leadership, the loudest voice wins in meetings (men allow each other more time to speak, even if they don't realize it), meetings are about argumentation and proving yourself.

      avatar
      Remitly Response
      3y
      Dear Reviewer, Thank you for taking the time to provide feedback on your experience at Remitly. We appreciate your positive comments about the intelligence and mission-driven nature of our coworkers, as well as the CEO's dedication to our values. We understand your concerns regarding our tendency to hire from outside instead of promoting qualified talent from within. We are actively working and have made strides in the past year to promote internal growth opportunities. However, we recognize that there is more work to be done and we are actively purposing this. We also appreciate your feedback regarding our company culture. We are committed to creating an inclusive and diverse workplace, and we understand the importance of promoting a culture that allows all voices to be heard. Thank you again for your feedback, and we hope to continue to listen all the feedback on Glassdoor. Best regards, The Remitly Team
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      ReviewsRemitly reviews

      Glassdoor has 548 Remitly reviews submitted anonymously by Remitly employees. Read employee reviews and ratings on Glassdoor to decide if Remitly is right for you.