Reputation reviews

3.2

45% would recommend to a friend

(460 total reviews)
avatar

Joe Burton

52% approve of CEO

32% positive business outlook

Reputation has an employee rating of 3.2 out of 5 stars, based on 460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

460 reviews
2.0
May 21, 2015

Lots of Sitting Around

Recommend
CEO approval
Business Outlook

Pros

Free snacks, drinks and lunch. Nice office with new equipment. Co-workers were friendly enough.

Cons

Wound up basically just sitting at my desk for 2 months while management never seemed to have time for me unless it was a role play or to go over product once a week or so, which is exactly what I was already doing at my desk. Management is neglectful and a bit abrasive. Will talk down to you for giving the wrong answer to a question, then a week later will change he answer and scold you for quoting the one given to you the week before. Structurally vague for new hires.

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Reputation Response
10y
Thank you for taking the time to share your experience at Reputation.com. We have recently made some adjustments to the leadership on this team, and are seeing positive change as a result. We wish your experience had been more positive, and are also taking steps to improve new hire training and onboarding schedules to reduce downtime and to keep new hires feeling productive and engaged. We hope you landed at a new role that was a better fit for you!
1.0
Dec 17, 2025

Ship has Sailed

Recommend
CEO approval
Business Outlook

Pros

Zero, company is circling the drain and revenue continues to go down

Cons

Low pay, Platform is unstable, customers leaving and so is all the talent. Last one to leave, turn the lights out as the Tech is no longer relevant. They are praying to be acquired for a dime. DO NOT work here, it's over at Rep.

2.0
Jun 6, 2025

Once a good company, now totally lost. Morale has never been lower.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Hybrid work environment -Nice office and office perks -Flexible PTO -Many brilliant and kind people work here -Cutting-edge technology in some products -CEO makes attempts to be transparent and honest

Cons

-Weak benefits (no matching 401k, expensive health insurance) -Uncompetitive pay -Little to no recognition -No upward mobility(but always more work and responsibilities) -Hard work and good performance reviews result in more work, not more pay -Top performers and long-time employees are getting poached (due to better pay at competitors) -Executives hire their buddies and ignore others for promotions -Unclear vision (we say one thing then bend to whatever executive leadership, the board, or a customer asks) -High turnover and low average tenure -Continuously moving goalposts (good luck setting achievable goals) -Continuously changing performance review program and laughable performance raises (if any) -Large portion of bonus based on things out of your control -Devolving back into a sell-first, "customer is always right" mentality (desperate for money) -Leadership wants things done fast, cheap, and high-quality but doesn't understand you can't have all three -Leadership and HR talk the talk, but do not walk the walk when it comes to employee satisfaction. No one wants to admit that better pay would have a better effect on morale and satisfaction than any sort of "culture" building would.

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Reputation Response
1y
Thank you for being a valued member of our team for over five years. We appreciate you sharing both what’s working well, like our hybrid model, flexible PTO, and collaborative culture, and where we have room to improve. We also appreciate your recognition of our CEO’s efforts to communicate transparently. Your feedback reinforces the importance of open dialogue that we aim to uphold across all levels of the organization. We recognize your concerns around benefits, compensation, and career growth. While we don’t currently offer 401(k) matching, we regularly evaluate our offerings and recently moved to a provider known for low fees and ease of use. To clarify, our compensation strategy is grounded in trusted market data reflecting industry and regional benchmarks, not perception. That said, we know compensation is just one part of feeling valued, and we are continuing to assess how we recognize and reward performance across the board. We currently have a focus group brainstorming solutions in this area, among several others. Your assessment of our tenure and goal & performance review processes are a bit unexpected. Our average tenure is over 3 years which is generally not considered to be low in the tech space. Additionally, our goal & performance processes that were rolled out earlier this year have received positive feedback for their clarity, simplicity, and better business alignment. Nevertheless, we are always working on improving our programs related to career development and internal mobility. While not all change happens as fast as we’d like, your input helps us prioritize what matters most to our employees. We’re committed to listening, learning, and taking meaningful action to create a better experience for everyone here. Thank you again for sharing your experience and for being part of our journey. If you haven’t already, we encourage you to speak with your HRBP or manager directly to address your areas of concern. Your voice truly matters and it helps us grow.
Viewing 64 - 66 of 460 Reviews

Glassdoor has 488 Reputation reviews submitted anonymously by Reputation employees. Read employee reviews and ratings on Glassdoor to decide if Reputation is right for you.