Is Reputation a good company to work for?

Reputation has an overall rating of 3.2 out of 5, based on over 488 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 45% of employees would recommend working at Reputation to a friend and 32% have a positive outlook for the business. The best reviews about Reputation have been left by employees working as Account Executive , Sales Development Representative (SDR) and Sales .

Does Reputation pay their employees well?

According to anonymously submitted Glassdoor reviews, Reputation employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Reputation. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Reputation?

45% of Reputation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reputation 3.6 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Reputation?

Software Engineer (26) , Sales (17) , Sales Development Representative (SDR) (17) , Senior Software Engineer (16) , Account Executive (14) , Business Listings Coordinator (10) , Manager (10) , Customer Success Manager (8) , Managed Response Coordinator (7) , Anonymous (5) , Customer Success Manager (CSM) (5) , Director (5) , Marketing (5) , Coordinator (4) , Customer Success (4)

What are the pros of working at Reputation according to real employee reviews?

"Great culture and direction as a company." ((in 44 reviews)); "Great people that work there" ((in 37 reviews)); "work life balance is great" ((in 29 reviews)); "Great team and collaboration to help everyone succeed!" ((in 25 reviews)); "Benefits are great." ((in 21 reviews))

What are the cons of working at Reputation according to real employee reviews?

"Management was poor and ineffective" ((in 28 reviews)); "Lack of team cohesion and leadership" ((in 22 reviews)); "No 401k matching" ((in 7 reviews)); "Constant layoffs." ((in 7 reviews)); "Upper management has no clue what goes on in the trenches, and doesn't care to learn." ((in 6 reviews))

What are employees saying about Reputation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reputation layoffs and their outlook for job security at Reputation in 2026.

What are the top reviewed Reputation locations?

Redwood City , Scottsdale , Tempe , Chicago , Lehi , Phoenix , New York , San Ramon , Seattle , Purcellville , Mesa , Charlotte , Cleveland , Los Angeles , Dublin , Menlo Park , South San Francisco , Palo Alto , Rockville , Fort Lauderdale , Atlanta , Farmington Hills , Vernon , San Ramon Village

Reputation reviews

3.2

45% would recommend to a friend

(460 total reviews)

Joe Burton

52% approve of CEO

32% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.1

Culture & values

3.1

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Reputation has an employee rating of 3.2 out of 5 stars, based on 460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

460 reviews

1.0

Dec 6, 2024

Unstable Leadership and Poor Communication – Proceed with Caution

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

The colleagues in the trenches are talented and supportive.

Cons

The company is in disarray. Recent layoffs were handled poorly, with no clear communication to the broader organization. This was a surprise attack, leaving employees anxious and uncertain about their future. The entire executive leadership team (ELT) has turned over in a short period, with every departure framed as "pursuing other opportunities." It's evident that these statements aren't truthful, and the lack of transparency erodes trust within the organization. Shifting priorities and a lack of cohesive vision make it challenging to deliver value to customers. As a CSM, I frequently had to bridge the gap between broken internal processes and frustrated clients without adequate support from ever changing leadership.

Reputation Response

1y

We appreciate both your acknowledgment of the talented and supportive colleagues you worked with and your constructive advice for improvement. Organizational changes and leadership transitions are always difficult, and we regret that these events left you (and potentially others) feeling uncertain. We take your feedback seriously and will continue our strides towards increased transparency and thoughtful communication in navigating such moments. We’re committed to (re)building trust and providing clear direction. Stabilizing our leadership team and improving processes to better support our employees and customers are top priorities. Your advice to openly communicate about challenges and the company’s direction resonates with us, and we will continue taking steps to create a more cohesive vision and consistent messaging. Thank you again for your feedback and your contributions during your time here. We are dedicated to learning from this input to foster an even stronger, more supportive environment for our team. We wish you the best in your future endeavors.

1.0

Feb 1, 2024

Do not value experience

Engagement manager

Recommend

CEO approval

Business Outlook

Pros

Great teammates, supportive co-workers, remote available.

Cons

Poor management, not enough invested in product upkeep or development.

Reputation Response

2y

Thank you for taking the time to leave us a review. We appreciate your feedback about management and product, two areas we are always investing in. Thank you for your contributions to Reputation and please contact peopleops@reputation.com if you would like to discuss further.

3.0

Jun 12, 2023

Good Tech, but Poor Leadership

Sentior software engineer

Recommend

CEO approval

Business Outlook

Pros

Gained large dataset experience. Used AI NPL. Flexible work from home.

Cons

Employee morale was low. Digging deeper, most complaints boiled down to, “I have a friend working FAANG making more.” Most attrition was to FAANG, since they had offices nearby. The current market is going through an ati-top-line growth culture, which is bad for B2B companies like Reputation which help businesses grow revenue.

Reputation Response

3y

Thank you for taking the time to leave a review on your experience when you were at Reputation. We will share your advice with our leadership team. We appreciate your efforts over the years!

Viewing 67 - 69 of 460 Reviews

Jobs at Reputation

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Arizona

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Remote

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Account Executive, Enterprise

United States

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Field Marketing & ABM Manager

Remote

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Account Executive, Enterprise Automotive

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Reputation

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Reviews by job title

Unstable Leadership and Poor Communication – Proceed with Caution

Do not value experience

Good Tech, but Poor Leadership

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