Reputation reviews

3.4

53% would recommend to a friend

(119 total reviews)
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Joe Burton

58% approve of CEO

35% positive business outlook

Reviews by job title

119 reviews

Reviews about "Culture"

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1.0
Sep 16, 2016
Recommend
CEO approval
Business Outlook

Pros

The free lunches you are encouraged to work through, in an effort to maintain work throughout the day and keep you in the building.

Cons

I'm here to comment on one thing: Despite what HR responses say, Michael Fertik (the CEO) DOES routinely ask individuals in the office, in whispered voice, to write reviews on Glassdoor and encourage like-minded friends to do so. I was the company's first social media manager - I've very successfully moved on and have no dog in this fight other than to say that I was directly asked to do this, by Michael Fertik, on three separate occasions in one month. I never did. I was fired when I failed to do this. After four promotions in two years and heading up / revitalizing three different departments. Their privacy product - rather they want to be known as Reputation, ReputationDefender, MyPrivacy, oDesk-on-the-sly, or some other product marketplace manipulation - has been through no less than four rebrandings in as many years. Why? A few years ago it started being outsourced overseas to India. Again: Reputation.com outsources their privacy work to India. Great for some things, not privacy. The second prong of my firing was bringing this to Fertik's attention - he feigned ignorance of the situation, seemed to understand my concern and protest for the ethics of this particular outsourcing. Folks, if you have self-respect, work at literally any other sales or tech start-up. I never engaged in their behavior, and things turned south fast when, in an effort to be profitable, they started pulling all the above games. It was a stellar company with a great vision before the greed set in. Now it's not. Go find a true, revolutionary company in the City or SV that doesn't still play "start up" ten years later. You're going to get burnt at worst, have trouble sleeping at best.

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Reputation Response
9y
Thank you for the feedback! I think you'll find that things have changed quite a bit in the past two years since your departure. First, we have a new corporate structure and two new CEOs in place, along with an entirely new leadership team on the Enterprise side. Your review discusses your experience with our Consumer entity (ReputationDefender LLC) which you can find on Glassdoor as well. They are currently showing great feedback from employee reviews, with a 5.0 star rating and 100% approval rate of their CEO, Rich Matta. We're very glad you've experienced success in your career after your departure from Reputation. Best of luck in the future!
5.0
Jul 22, 2016

Great Culture, Love the team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great upbeat culture, a fun team that works together well and is always up for an adventure. Lots of promotion from within and folks working hard on a cool product. Also have perks like free lunch, great healthcare and a casual environment

Cons

Not really cons- but you have to pull your weight. It's a fast-paced startup so if you're willing to work hard then this is a great place!

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Reputation Response
9y
Thanks for your feedback! I agree - the pace is quite rapid here and requires grace under pressure and hard work, but we find it quite rewarding and are happy to hear you do as well. Keep up the great work!
5.0
Jul 9, 2016
Recommend
CEO approval
Business Outlook

Pros

I'll agree that not every company is for every type of employee. To blame the company because it wasn't a good fit for you seems a little silly to me. I just celebrated my second anniversary with this company and plan on staying as long as they will have me. I work remotely and communication is excellent. Benefits are great. I don't work in the office so snacks are truly irrelevant to the pro column. I will tell you this company has done nothing but look out for us. I believe in the future of this company and want to see it succeed so my co-workers and I respect and work with each other to enhance both our workflow and the bottom line of the compay. My team rocks and although we are now part of the wholly owned subsidiary ReputationDefender we truly look out for each other. At the end of a phone call with one of my teammates I feel like a truly valued part of this company. That's not given, it has to be earned. work/life balance: I have to say they have been accommodating to a fault working with my requests for remote work. They really do listen - as a result they have a loyal employee who cares about the bottom line and doesn't think in terms of 9-5.

Cons

Turnover is to be expected - lives change - people move on - priorities are shuffled. It would be nice to see a little less turnover but that's not all on the company.

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Reputation Response
9y
Very glad to hear you're enjoying your role at ReputationDefender! We work hard to ensure employees feel this is a company they can stay with for the long term (and many have, we have average tenure of almost 3 years on the ReputationDefender side!). Keep up the great work!
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