Reputation reviews

3.2

45% would recommend to a friend

(461 total reviews)
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Joe Burton

52% approve of CEO

32% positive business outlook

Reputation has an employee rating of 3.2 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

461 reviews
1.0
Apr 16, 2025

Not what it used to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Individuals who are hard working and believe in the product - Great people - Flexible work schedule

Cons

- Concerning trend of sexism, especially within the Customer Success team. Female leaders were all bypassed for promotions, or even demoted, so that less qualified male candidates could be brought in. What was a diverse team of leaders, is now all males who are friends outside of work. - C Suite aware of growing concerns around sexism and equality for women in the workplace, but have made no meaningful changes. This was brought up in an all hands, within employee surveys, and numerous exit interviews of employees leaving due to these concerns. -Growth opportunities are limited, as leaders tend to favor employees or hire external candidates (despite qualifications) who have a personal connection to hiring manager.

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Reputation Response
1y
Thank you for taking the time to share your experience and feedback. We’re glad to hear you found value in the people, flexibility, and product at Reputation. We truly appreciate the contributions you made during your time here. We take concerns about diversity, inclusion, and equity very seriously and remain dedicated to ongoing efforts to strengthen these areas through employee feedback surveys, leadership accountability, and internal initiatives, such as our Pathfinder Project, which will include employees from cross-functional groups coming together to develop actionable recommendations that will drive meaningful improvements within the organization. We recognize that perceptions of limited growth opportunities and favoritism can be frustrating and damaging to morale. We want to be clear that our goal is always to hire and promote the most qualified individuals based on merit, alignment with our values, and the needs of the business — regardless of personal relationships. That said, we also understand that when employees don’t see clear, consistent pathways for development, or if hiring decisions lack transparency, it can lead to concerns about fairness. We're actively working to improve internal mobility, career development frameworks, and manager training to support equitable growth opportunities across the company. We appreciate your insights and will continue working to ensure that all employees feel supported and empowered in their careers. We wish you the very best in your next chapter.
2.0
Oct 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work opportunities. Hybrid schedule with two days in office.

Cons

Lack of direction, product innovation and platform stability. Communication issues throughout the organization.

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Reputation Response
1y
Thank you for taking the time to share your feedback. We appreciate your recognition of the remote work opportunities and hybrid schedule, as flexibility is something we prioritize to support our employees’ work-life balance. We regret that you experienced issues with direction, product innovation, and platform stability. These are critical areas, and we are always focused on enhancing our products and internal processes. Communication is also something we take seriously--we've been working to create more cohesive communication across the organization through a variety of ways including consistent global all hands meetings, office hours with Joe, and increased transparency. Your feedback is valuable and helps us in our ongoing efforts to make positive changes. We appreciate the time you spent with us and wish you the best in your future endeavors.
1.0
Jun 27, 2024

Avoid

Recommend
CEO approval
Business Outlook

Pros

I'm coming up blank, here. Nothing at all.

Cons

Super shady, doesn't pay employees on time, could not care less about doing right by customers or employees, awful leadership

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Reputation Response
1y
We are sorry to hear about your negative experience and appreciate you taking the time to share your feedback. We take all reviews seriously and are concerned by the issues you’ve raised regarding timely payment, employee treatment, and leadership as this does not align with the standards we set for ourselves at Reputation. We strive to create a positive and supportive work environment, and it’s clear from your review that your experience fell short of these expectations. We are committed to ensuring that all employees feel valued and respected. If you are open to discussing your experience further, please reach out to peopleops@reputation.com to arrange that. Your insights can help better serve our employees and customers. Thank you again for your feedback. We wish you all the best in your future endeavors.
Viewing 106 - 108 of 461 Reviews

Glassdoor has 489 Reputation reviews submitted anonymously by Reputation employees. Read employee reviews and ratings on Glassdoor to decide if Reputation is right for you.