Is Reputation a good company to work for?

Reputation has an overall rating of 3.2 out of 5, based on over 489 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 45% of employees would recommend working at Reputation to a friend and 32% have a positive outlook for the business. The best reviews about Reputation have been left by employees working as Account Executive , Sales Development Representative (SDR) and Sales .

Does Reputation pay their employees well?

According to anonymously submitted Glassdoor reviews, Reputation employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Reputation. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Reputation?

45% of Reputation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reputation 3.6 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Reputation?

Software Engineer (26) , Sales (17) , Sales Development Representative (SDR) (17) , Senior Software Engineer (16) , Account Executive (14) , Business Listings Coordinator (11) , Manager (10) , Customer Success Manager (8) , Managed Response Coordinator (7) , Anonymous (5) , Customer Success Manager (CSM) (5) , Director (5) , Marketing (5) , Coordinator (4) , Customer Success (4)

What are the pros of working at Reputation according to real employee reviews?

"Great people that work there" ((in 41 reviews)); "Great culture and direction as a company." ((in 41 reviews)); "A Good work life balance" ((in 34 reviews)); "Great team and collaboration to help everyone succeed!" ((in 30 reviews)); "Benefits are great." ((in 22 reviews))

What are the cons of working at Reputation according to real employee reviews?

"Management was poor and ineffective" ((in 29 reviews)); "Lack of team cohesion and leadership" ((in 22 reviews)); "Constant layoffs." ((in 10 reviews)); "Upper management has no clue what goes on in the trenches, and doesn't care to learn." ((in 7 reviews)); "Work culture was good, now it has been a nightmare." ((in 5 reviews))

What are employees saying about Reputation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reputation layoffs and their outlook for job security at Reputation in 2026.

What are the top reviewed Reputation locations?

Redwood City , Scottsdale , Tempe , Chicago , Lehi , Phoenix , New York , San Ramon , Seattle , Purcellville , Mesa , Charlotte , Cleveland , Los Angeles , Dublin , Menlo Park , South San Francisco , Palo Alto , Rockville , Fort Lauderdale , Atlanta , Farmington Hills , Vernon , San Ramon Village

Reputation reviews

3.2

45% would recommend to a friend

(461 total reviews)

Joe Burton

52% approve of CEO

32% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.1

Culture & values

3.1

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Reputation has an employee rating of 3.2 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

461 reviews

3.0

Apr 4, 2024

Impacted sales but not compensated for the value

Engagement manager

Recommend

CEO approval

Business Outlook

Pros

Helped shape a positive onboarding experience for new customers.

Cons

Did not receive compensation based on the value delivered during the sales motion as a SME

Reputation Response

2y

Thank you for taking the time to leave us a review. We appreciate the impact you've had shaping a positive onboarding experience for new customers as this is a critical point in the customer journey. We value your input regarding compensation alignment. These concerns have been shared with leadership for consideration in future planning.

5.0

Nov 8, 2023

LOVE THE SDR TEAM

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Reputation is a great company to work for but for me, it's the SDR team in particular that makes me truly enjoying working here every day. Between the managers, the VP and my co-workers... this feels like a really special thing to be a part of. I have had some pretty tough jobs and managers in the past so I feel extra grateful having the opportunity to to be on this team. It is fun, rewarding and just the right amount of challenging.

Cons

I would say that the only con is that there are some SDRs that are complacent and have a misplaced sense of entitlement. It is not a team con, but more of just a few people that sometimes detract from the overall team culture.

Reputation Response

2y

Thank you for your positive review and valuable feedback about our SDR team in Scottsdale. We're thrilled to hear about your positive experience. We're also considering your suggestion regarding performance bonuses. Your input is essential in helping us improve and maintain a rewarding work environment.

5.0

Jun 8, 2023

Great company, great people, alot of opportunity

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

The people at Reputation are great. Dom the VP of the department engages with everyone and makes people feel welcomed and appreciated. He tries to make the job as fun as he can and tries to put people in positions to succeed. The managers are all friendly and try to help anyway they can. The company itself has a start up feel and does have a good product. Reputation is very well known in the healthcare, auto dealerships and property management companies and has added some pretty big and well known brands under its portfolio of clients. Senior leadership is focused on growing even in this poor economy. The office is a fun environment, everyone is friendly and the employees actually care about each other.

Cons

Economic downturns have made it hard for the company to open new roles so growth has been stagnant which isnt the companies fault and it is temporary but does suck for now. The lead handling process could be improved and we need more material to send to prospects to build value as to why they would want to meet with us.

Reputation Response

3y

Thank you for your thorough review of your positive experience at Reputation! We appreciate your constructive feedback and will share it with our leadership team. We are happy to have you with us.

Viewing 109 - 111 of 461 Reviews

Jobs at Reputation

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Sales Development Representative

Arizona

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Account Executive, Enterprise Automotive

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Reputation

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Ratings by demographic groups

Reviews by job title

Impacted sales but not compensated for the value

LOVE THE SDR TEAM

Great company, great people, alot of opportunity

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