Is Reputation a good company to work for?

Reputation has an overall rating of 3.2 out of 5, based on over 489 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 45% of employees would recommend working at Reputation to a friend and 32% have a positive outlook for the business. The best reviews about Reputation have been left by employees working as Account Executive , Sales Development Representative (SDR) and Sales .

Does Reputation pay their employees well?

According to anonymously submitted Glassdoor reviews, Reputation employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Reputation. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Reputation?

45% of Reputation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reputation 3.6 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Reputation?

Software Engineer (26) , Sales (17) , Sales Development Representative (SDR) (17) , Senior Software Engineer (16) , Account Executive (14) , Business Listings Coordinator (11) , Manager (10) , Customer Success Manager (8) , Managed Response Coordinator (7) , Anonymous (5) , Customer Success Manager (CSM) (5) , Director (5) , Marketing (5) , Coordinator (4) , Customer Success (4)

What are the pros of working at Reputation according to real employee reviews?

"Great culture and direction as a company." ((in 42 reviews)); "Great people that work there" ((in 38 reviews)); "A Good work life balance" ((in 29 reviews)); "Great team and collaboration to help everyone succeed!" ((in 26 reviews)); "Benefits are great." ((in 22 reviews))

What are the cons of working at Reputation according to real employee reviews?

"Management was poor and ineffective" ((in 31 reviews)); "Lack of team cohesion and leadership" ((in 22 reviews)); "Constant layoffs." ((in 12 reviews)); "Account managers managing 4" ((in 10 reviews)); "bad work culture due to change in new management" ((in 6 reviews))

What are employees saying about Reputation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reputation layoffs and their outlook for job security at Reputation in 2026.

What are the top reviewed Reputation locations?

Redwood City , Scottsdale , Tempe , Chicago , Lehi , Phoenix , New York , San Ramon , Seattle , Purcellville , Mesa , Charlotte , Cleveland , Los Angeles , Dublin , Menlo Park , South San Francisco , Palo Alto , Rockville , Fort Lauderdale , Atlanta , Farmington Hills , Vernon , San Ramon Village

Reputation reviews

3.2

45% would recommend to a friend

(461 total reviews)

Joe Burton

52% approve of CEO

32% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.1

Culture & values

3.1

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Reputation has an employee rating of 3.2 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

461 reviews

4.0

Sep 9, 2020

Great company to work for

Customer success

Recommend

CEO approval

Business Outlook

Pros

There are still start-up perks

Cons

low on the career growth

Reputation Response

5y

We appreciate your feedback and are glad that you are enjoying the office environment and culture in our Scottsdale office. With the introduction of our new applicant platform, Workable: as an employee you're able to view all open positions and apply directly there! Please reach out to our Talent team with any additional questions. Thank you!

5.0

Feb 8, 2020

Spectacular, growing company with incredible culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There's a palpable energy here at Rep that I've not experienced anywhere else in my career, especially in the Chicago office — there's something special happening there . The product fills a significant need in the marketplace and the leadership has stabilized the more volatile company that they inherited a little more than a year ago. Plenty of opportunity for career growth, and the experience and technical expertise gained is valuable and applicable elsewhere.

Cons

As expected, there have been some growing pains as the company expands that can leave some employees overtaxed. It's silly that there isn't any Commuter Benefits/tax designation available. 401(k) matching would be nice as well.

Reputation Response

6y

Thanks for this review! It's great to see how much you are enjoying Reputation.com! We are working diligently to promote career growth, culture, and positive experiences for all our employees in offices worldwide! We are glad to hear that you stand behind Reputation.com's vision of our product as we appreciate our employees' feedback!

4.0

Oct 11, 2019

Still slightly storming, definitely norming, about to start performing

Anonymous

Recommend

CEO approval

Business Outlook

Pros

- huge opportunity for growth. I'm excited to see what we can achieve in 2020. - very accommodating to helping employees achieve work/life balance - very nice office campus, with lots of perks. Also, we're opening a 2nd office in the East Bay, so more flexibility on where to work

Cons

- Feels like there's no product vision (although could be attributed to recent changes in the C-level execs) - Lack of a company culture (although the People Ops team is making an concerted effort to develop one, and again C-level exec changes and *rapid* growth could be related) - Some "cowboy coders" - Team members for a particular scrum team rarely get the chance to work with members on other projects (Some "siloing" of info)

Reputation Response

6y

We appreciate your feedback and are glad that you are enjoying the office environment and accommodating perks for our employees! Thank for for acknowledging that our People Ops team is striving to create a culture. As the year is coming to a close, looking back we have had some great culture building opportunities and also a great Holiday Party to come! If you happen to have any suggestions for specific teams and working advice please reach out to the accommodating People Ops Generalist in your office to address the situation respectively. Reviews like these make us so proud of the hard work and dedication that we're providing to our employee's experience. Thanks again!

Viewing 274 - 276 of 461 Reviews

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Great company to work for

Spectacular, growing company with incredible culture

Still slightly storming, definitely norming, about to start performing

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