Is Reputation a good company to work for?

Reputation has an overall rating of 3.2 out of 5, based on over 489 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 45% of employees would recommend working at Reputation to a friend and 32% have a positive outlook for the business. The best reviews about Reputation have been left by employees working as Account Executive , Sales Development Representative (SDR) and Sales .

Does Reputation pay their employees well?

According to anonymously submitted Glassdoor reviews, Reputation employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Reputation. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Reputation?

45% of Reputation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reputation 3.6 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Reputation?

Software Engineer (26) , Sales (17) , Sales Development Representative (SDR) (17) , Senior Software Engineer (16) , Account Executive (14) , Business Listings Coordinator (11) , Manager (10) , Customer Success Manager (8) , Managed Response Coordinator (7) , Anonymous (5) , Customer Success Manager (CSM) (5) , Director (5) , Marketing (5) , Coordinator (4) , Customer Success (4)

What are the pros of working at Reputation according to real employee reviews?

"Great culture and direction as a company." ((in 42 reviews)); "Great people that work there" ((in 38 reviews)); "A Good work life balance" ((in 29 reviews)); "Great team and collaboration to help everyone succeed!" ((in 26 reviews)); "Benefits are great." ((in 22 reviews))

What are the cons of working at Reputation according to real employee reviews?

"Management was poor and ineffective" ((in 31 reviews)); "Lack of team cohesion and leadership" ((in 22 reviews)); "Constant layoffs." ((in 12 reviews)); "Account managers managing 4" ((in 10 reviews)); "bad work culture due to change in new management" ((in 6 reviews))

What are employees saying about Reputation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reputation layoffs and their outlook for job security at Reputation in 2026.

What are the top reviewed Reputation locations?

Redwood City , Scottsdale , Tempe , Chicago , Lehi , Phoenix , New York , San Ramon , Seattle , Purcellville , Mesa , Charlotte , Cleveland , Los Angeles , Dublin , Menlo Park , South San Francisco , Palo Alto , Rockville , Fort Lauderdale , Atlanta , Farmington Hills , Vernon , San Ramon Village

Reputation reviews

3.2

45% would recommend to a friend

(461 total reviews)

Joe Burton

52% approve of CEO

32% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.1

Culture & values

3.1

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Reputation has an employee rating of 3.2 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

461 reviews

5.0

Oct 7, 2019

Great company that seems to be growing and expanding.

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Company seems to be growing.

Cons

Sometimes there is a lack of communication.

Reputation Response

6y

Thank you for your feedback! We are glad to hear that all is going well so far and hope that it just gets better and better as you spend more time with us. Our People Ops team has been working closely with our CEO Joe Fuca in creating an informal session to ask questions on topics surrounding the organization and providing more communication to employees! We just had our first one last week, check out the recorded session on our RepNet. The next one will be scheduled soon! Hopefully will give you more insight and help out with your the con you suggested! Thank you!

5.0

Sep 24, 2019

Great place to work

Csm

Recommend

CEO approval

Business Outlook

Pros

The flexibility of work from home and hours are amazing and the best compared to anyone I know in the Chicago market. The pay has a fair base salary with a plethora of incentives and perks to boot. Great people in the Chicago office which has plenty of room for growth.

Cons

non to really speak of besides the non 401k match.

Reputation Response

6y

We love to hear from our Chicago Employees! This office is growing in the upcoming months, we are all very excited! Thank you for your positive feedback. We're happy to hear you are having a good experience at Reputation and our work life balance is something you appreciate.

5.0

Sep 16, 2019

Great ADR Team Culture

Account development representative

Recommend

CEO approval

Business Outlook

Pros

I have heard that there has been a lot of changes to the company after since 2018. This is based on my the instance of Reputation.com that I experienced. - Great management. Desmond was the Director of Sales there and he taught me from the ground up. I still keep in contact with him today. I hope I could work with him again in the future. They were willing to spend on bonuses and expensed outings to maintain moral. - Great facilities. A lot of room for recreation. Just enough private offices for the number of employees. And great view. - Great people. Some of those people are good friends today.

Cons

- Redwood City is a hike...... Think about it..... Densely populated areas in the bay is San Jose, San Francisco, and maybe Milpitas/Fremont area. Which ever of those previously listed areas can take up to two hours one way. My worst day from San Jose to Redwood City was nearly 3 hours. - As of late, new CEO have laid off much of the old management and recruiting his own team. I heard the new culture is much different now. - Desmond Tsai is no longer there!!!

Reputation Response

6y

Hey There! Thank you for sharing into detail about your time with Reputation.com. We are glad you recommend Reputation.com as a great career choice and found some friends in colleagues along the way. In regards to the location of our offices, as the bay area's traffic does increase we have provided our employees with a couple accommodating options; Cal Train passes for the year with a delegated shuttle to drop off directly in front of our RWC building and we also just recently opened up our WeWork location in the East Bay! Thanks again for your support, with new evolvement and growth in a company does come change as well.

Viewing 277 - 279 of 461 Reviews

Jobs at Reputation

Sr. Marketing Operations Manager

Remote

View job

Account Executive, Enterprise

Remote

View job

Field Marketing & ABM Manager

Remote

View job

Sales Development Representative

Arizona

View job

Account Executive, Enterprise Automotive

Remote

View job

Reputation

Reputation reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company that seems to be growing and expanding.

Great place to work

Great ADR Team Culture

Jobs at Reputation

Reputation reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Reputation reviews FAQs

Jobs at Reputation