Is Reputation a good company to work for?

Reputation has an overall rating of 3.2 out of 5, based on over 489 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 45% of employees would recommend working at Reputation to a friend and 32% have a positive outlook for the business. The best reviews about Reputation have been left by employees working as Account Executive , Sales Development Representative (SDR) and Sales .

Does Reputation pay their employees well?

According to anonymously submitted Glassdoor reviews, Reputation employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Reputation. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Reputation?

45% of Reputation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reputation 3.6 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Reputation?

Software Engineer (26) , Sales (17) , Sales Development Representative (SDR) (17) , Senior Software Engineer (16) , Account Executive (14) , Business Listings Coordinator (11) , Manager (10) , Customer Success Manager (8) , Managed Response Coordinator (7) , Anonymous (5) , Customer Success Manager (CSM) (5) , Director (5) , Marketing (5) , Coordinator (4) , Customer Success (4)

What are the pros of working at Reputation according to real employee reviews?

"Great culture and direction as a company." ((in 42 reviews)); "Great people that work there" ((in 38 reviews)); "A Good work life balance" ((in 29 reviews)); "Great team and collaboration to help everyone succeed!" ((in 26 reviews)); "Benefits are great." ((in 22 reviews))

What are the cons of working at Reputation according to real employee reviews?

"Management was poor and ineffective" ((in 31 reviews)); "Lack of team cohesion and leadership" ((in 22 reviews)); "Constant layoffs." ((in 12 reviews)); "Account managers managing 4" ((in 10 reviews)); "bad work culture due to change in new management" ((in 6 reviews))

What are employees saying about Reputation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reputation layoffs and their outlook for job security at Reputation in 2026.

What are the top reviewed Reputation locations?

Redwood City , Scottsdale , Tempe , Chicago , Lehi , Phoenix , New York , San Ramon , Seattle , Purcellville , Mesa , Charlotte , Cleveland , Los Angeles , Dublin , Menlo Park , South San Francisco , Palo Alto , Rockville , Fort Lauderdale , Atlanta , Farmington Hills , Vernon , San Ramon Village

Reputation reviews

3.2

45% would recommend to a friend

(461 total reviews)

Joe Burton

52% approve of CEO

32% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.1

Culture & values

3.1

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Reputation has an employee rating of 3.2 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

461 reviews

5.0

Sep 13, 2019

Supportive leadership, excellent company culture and exciting future

Senior customer success manager

Recommend

CEO approval

Business Outlook

Pros

I have seen a lot of positive changes especially over the past year. The platform has continued to mature and the correct processes have been put in place. Our CEO, Joe Fuca and our executive leadership team are approachable, great to work with and really care about what they do. Joe’s vision for Reputation.com is exciting and I look forward to future of our company.

Cons

No company is perfect but Reputation.com has done a good job taking feedback both from public reviews and internal feedback and laying out a plan to make changes. Leadership is always striving to improve.

Reputation Response

6y

Thank you for your review! We appreciate your feedback we also agree our platform has matured and our future looks bright! We appreciate all you do to help make Reputation a great place to work. Thanks for sharing.

5.0

Apr 18, 2019

Heading in the right direction

Sales

Recommend

CEO approval

Business Outlook

Pros

- Fabulous product and product roadmap. - Culture in the office is fantastic--it feels like a family. - Casual work environment (dogs in the office, casual attire allowed, etc). - Great work/life balance. - Free lunch 3x week. - Executive leadership is available when you ask and keep an open dialog with the organization.

Cons

- Normal level of turnover with executive leadership change. - Would love a 401K match.

Reputation Response

7y

Thanks for this review! It's great to see how much you are enjoying Reputation.com! We're so glad to hear you appreciate the benefits our company has to offer, Yes, we are working hard to scale fast - it is great you have recognized that and we appreciate you voicing your support. Thank you again for your positive feedback.

5.0

Feb 15, 2019

Lots of Exciting Momentum & Growth Opportunity!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Work/life balance -Sales-minded leadership willing to compensate their teams for great performance -Newly added President's Club for top performers -AMAZING team, it's like working with family -Innovative product, no competitor can match -They SPOIL us- free lunch, happy hours, stocked kitchen

Cons

-Lots of change with new leadership, but this will smooth out in time -Office space could be “cooler"

Reputation Response

7y

Thank you for your positive feedback. We're happy to hear your time is enjoyed here at Reputation.com. We're so glad you're part of the Reputation team! Changes are always difficult to overcome in transition, as your said yourself; time will smooth it out. Thanks again for sharing!

Viewing 280 - 282 of 461 Reviews

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Supportive leadership, excellent company culture and exciting future

Heading in the right direction

Lots of Exciting Momentum & Growth Opportunity!

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