Does ResultsCX pay their employees well?

According to anonymously submitted Glassdoor reviews, ResultsCX employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ResultsCX. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ResultsCX?

63% of ResultsCX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ResultsCX 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ResultsCX?

Customer Service Representative (469) , Customer Service Representative (CSR) (159) , Results Associate (117) , Customer Service Agent (49) , Supervisor (43) , Call Center Representative (41) , Associate (33) , Licensed Insurance Agent (28) , Sales Representative (25) , Call Center Agent (23) , Trainer (23) , Sales Associate (21) , Customer Service Associate (20) , Recruiter (19) , Insurance Agent (16)

What are the pros of working at ResultsCX according to real employee reviews?

"Being able to work from home is great" ((in 108 reviews)); "The people are great and make the job fun and friendly." ((in 87 reviews)); "Good training and onboarding support" ((in 65 reviews)); "flexible hours and work balance" ((in 24 reviews)); "Good leadership good tl good" ((in 24 reviews))

What are the cons of working at ResultsCX according to real employee reviews?

"Low pay and and afn" ((in 105 reviews)); "The salary is low from what is offering in other companies for the same kind of job at all levels." ((in 90 reviews)); "Somehow, 3 of the supervisors on my project "just happen" to be related." ((in 46 reviews)); "No benefits or anything." ((in 45 reviews)); "Favoritism is also in the company whick is usual in all company" ((in 29 reviews))

What are employees saying about ResultsCX layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ResultsCX layoffs and their outlook for job security at ResultsCX in 2026.

What are the top reviewed ResultsCX locations?

Winter Haven , Paris , Lakeland , Provo , Corpus Christi , Fort Lauderdale , Wichita Falls , Blue Bell , Palestine , Martinsville , Mobile , Jacksonville , Sebring , Richmond , Phoenix , Huntington , Saint Joseph , Lawrence , Atlanta , Streator , Jacksonville , Raytown , Galax , Collinsville , Stuart , Houston , Texas City , Kansas City , Orlando , Tampa

ResultsCX reviews

3.5

63% would recommend to a friend

(1,979 total reviews)

Gautam Thakkar

58% approve of CEO

58% positive business outlook

Ratings by demographic groups

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Gender

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Parent or family caregiver

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ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,979 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews

2.0

Jul 29, 2024

The worst company I have ever worked for

Pharmacy help desk

Recommend

CEO approval

Business Outlook

Pros

My supervisor was the best boss that I ever had. I loved the incentives I only rated it 2 soley off my supervisor alone

Cons

The training is horrible. They train you for one thing and throw you out there and the work you are doing isn't even what is being taught. So now you just have to figure things out on your own because, don't ask the team you wont get an answer fast enough. Then they will blame you for how long the call took. Very unorganized. Systems were always down People got fired for that which I thought was unfair They even made up a story about one of my co-workers just to fire her. This Job is just way too stressful for the low pay.

5.0

Mar 8, 2023

Great Company

Customer service representative (csr 2)

Recommend

CEO approval

Business Outlook

Pros

I really enjoyed my team with this company. They helped motivate me when the job was hard.

Cons

Not paid nearly enough. The same job pays 23$ an hour from the company you are contracted to. You are paid 14$. To handle peoples health insurance yet I could work at Taco Bell for the same with less stress.

1.0

Jan 24, 2023

Micromanaging Hell

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It's a job for sure

Cons

You can feel your energy and mental health dip with each back to back call. You have people above you that don't know how to do your job, but still hound you for certain verbage. You can't place someone on hold for more than 2 minutes, you're constantly getting thrown under the bus depending on what departments you work in. If and when they up train you to take more lines of business you don't get compensated for it, and if you push for it they'll simply ignore you or threaten termination of the job.

Viewing 25 - 27 of 1,979 Reviews

Jobs at ResultsCX

Quality Assurance Analyst - Seasonal

Florida

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Associate Quality Assurance Analyst - Seasonal

Licensed Health Insurance Agent - West Virginia

Customer Service Representative - Onsite

Seasonal Licensed Health Insurance Agent – Remote

ResultsCX

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The worst company I have ever worked for

Great Company

Micromanaging Hell

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