Reynolds American reviews

3.2

53% would recommend to a friend

(1,797 total reviews)
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David Waterfield

65% approve of CEO

56% positive business outlook

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Sep 3, 2021

Sinking Ship

Recommend
CEO approval
Business Outlook

Pros

Paternity leave Package for leaving even though they changed it a week before announcing propel 2.0

Cons

Lack transparency they want us to keep us business so we don’t see how bad the business actually is. This is a dying business that they doing what ever possible to hold on. Eventually, they want to get rid of much of trade as possible. The shares have performed terribly and they give the ceo a big raise while laying off people for the second time in 2 years. The culture is terrible look at the other reviews. I wish we could see the score within the last year it would be like a 1.7 They constantly do shady things after another and there is no trust any where. They finally got brave enough to do a employee survey after 2 years after the merger. Good luck with that HR. Not that they would care. They never want our feedback any ways.

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Reynolds American Response
4y
We strive to provide our employees with an environment in which each person feels heard. Hearing your perspective of the pros and cons helps us improve our processes and make the company a better place to work.
2.0
Aug 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Smart people (legacy) Good pay and benefits Encourages and provides opportunities for continuing education

Cons

No path to advancement since BAT took over; promotions of legacy people has near ceased, with international assignments and external candidates getting priority. Creates a ridiculous churn of seasoned people educating and doing the work for superiors who know little to nothing of the US market or the industry in general. IT is under resourced. Field trade is demoralized and angry, legacy corporate employees are too. Ridiculously lax position on COVID19 as delta rages through the US. Recent remote policy not enough, months late in the making and obviously (thankfully) Altria forced their hand. Meanwhile leadership lives all over the world.

Viewing 28 - 30 of 1,797 Reviews

Glassdoor has 1,905 Reynolds American reviews submitted anonymously by Reynolds American employees. Read employee reviews and ratings on Glassdoor to decide if Reynolds American is right for you.