Reynolds American reviews

Entire organization is going through a several year reboot. Chaos from the top down and no one wants to be accountable for any decisions. Company vastly underpays its labor force using the excuse that other CPG companies do as well. 70% of 2020 net profits were given away to investors while employees who create that wealth were given shorted bonuses and less than cost of living raises. This company absolutely does not value its employees at all. Only take this job as a fresh from college graduate, and then stay only long enough to use it to get a better job.

The job has grown progressively more difficult over the past year. First of all, I don't really mind having to go out and work during covid. I'm just grateful to still be employed. Many people I know lost their jobs last year. This job is and remains a blessing for me. But I will say that while other companies have adjusted expectations and provided additional compensation for their essential employees, we haven't seen anything besides a couple of boxes of snacks and a massively increased work-load. I find that bizarre. But look. Two TMs on my team caught covid and they still had to make calls from home while sick. If they didn't make the calls they'd have missed out on 25% of their bonus. That, to me, is completely insane, and evidence that whatever the company says about being committed to the health and well being of its employees, the reality is different. I find it absolutely outrageous that they had to do that, and it's why I feel compelled to write this here. I also have a fundamental critique re: the change in the job itself. It seems we've lost sight of our main point of difference against the competition - our strong relationships with retailers. We used to have integrity. Selling and relationship-building are very difficult when the only thing a store owner wants to discuss is the several thousand dollars worth of vapor inventory that's sitting in her back room, not moving; best-in-class execution won't be much more than a memory if we fully commit to the new coverage model (which we will - it has been made clear there is no flexibility whatsoever on coverage moving forward); category leadership and the idea of being "a trusted advisor" is laughable when you raise prices 3-4 times in a year, adjust discounting just as often, and constantly push for more space that often doesn't even exist. The new approach may be many things, and it may look good to shareholders and people who don't go into the field, but in my view it is simply not conducive to steady, sustainable, organic growth in the market. There are all sorts of little things already pointed out by others so i won't waste time repeating them here, but the overall shift in how we do business and the extremely demanding workload have made it more and more difficult to enjoy the job and take pride in my work. And expecting people to continue working when they contracted a disease is immoral.