Does Reynolds American pay their employees well?

According to anonymously submitted Glassdoor reviews, Reynolds American employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reynolds American. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Reynolds American?

53% of Reynolds American employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reynolds American 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Reynolds American?

Territory Manager (445) , Territory Manager III (141) , Senior Territory Manager (69) , Senior Manager (58) , Account Manager (48) , Territory Sales Manager (48) , Senior Division Manager (36) , Territory Manager II (31) , Lead Manager (27) , Manager (22) , Sales Representative (20) , Director (19) , Trade Marketing Intern (17) , Senior Scientist (16) , Division Manager (14)

What are the pros of working at Reynolds American according to real employee reviews?

"Great benefits and company vehicle" ((in 292 reviews)); "Good pay Extremely involved internship" ((in 133 reviews)); "Generally great people to work alongside (There is always a few bad eggs.)" ((in 88 reviews)); "Good salary and company vehicle" ((in 71 reviews)); "Great work life balance: Opportunity to work from remote" ((in 58 reviews))

What are the cons of working at Reynolds American according to real employee reviews?

"Poor management and it's coming from the top!" ((in 73 reviews)); "So many reorgs and a toxic culture to the point I quit point blank without anything lined up." ((in 70 reviews)); "Your day to day happiness will truly depend on your direct manager and region management." ((in 66 reviews)); "Terrible upper management, very corrupt" ((in 41 reviews)); "Great way to keep seasoned and tenured territory managers motivated." ((in 38 reviews))

What are employees saying about Reynolds American layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reynolds American layoffs and their outlook for job security at Reynolds American in 2026.

What are the top reviewed Reynolds American locations?

Winston-Salem , New York , Chicago , Tobaccoville , Los Angeles , Atlanta , Houston , Denver , Kansas City , San Francisco , Phoenix , Dallas , Miami , Tampa , Santa Fe , Boston , Richmond , Austin , Columbus , Nashville , Philadelphia , Saint Louis , Washington , San Antonio , Seattle , Charlotte , Greensboro , Memphis , Baltimore , Portland

Reynolds American reviews

3.2

53% would recommend to a friend

(1,798 total reviews)

David Waterfield

65% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,798 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews

1.0

Jun 15, 2018

Considering a position in the San Francisco Region??? Poverty awaits!

Territory manager

Recommend

CEO approval

Business Outlook

Pros

What used to be great was a great culture filled with team building, workshops, and company trips. All of that is long gone and not coming back

Cons

As Territory Managers, our main duties include execution of the 5Ps (Product, Pricing, Promotion, Presence, and Personal Selling). Lately, a lot of people, especially those in the SF Region feel the new 5Ps are Problems, Poverty, Panic, Paranoia, and Pressure. This is now the environment we have to deal with. It is unfortunate that the company has made us feel like this for some time now. I will finish this year, get my bonus, and will be leaving this company and not look back. 5 years ago I was a strong advocate of this company and I would definitely recommend to people inquiring about it to join. No way I would do that with the company of today.

2.0

Sep 20, 2023

Watch this space

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The new CEO is attempting to be interested in fixing what needs to be fixed. This has led to a sudden rush of positivity, hope, elevated ratings on glass door

Cons

The momentary euphoria that positive leadership and meaningful organization change is here to stay will be sadly short lived. Ultimately, the arrogance of BAT and its international assignees (at all levels) have proven time after time, they really don’t care about the company. Beyond the pure profit contribution to BAT, nothing really matters. Reynolds/RJR’s leadership role in the community, it’s history, it’s employees (current and retired) are all just remnants of a different company that’s not coming back.

Reynolds American Response

2y

We provide opportunities for our employees to work on the world stage, and we value different points of view. Thank you for your review.

1.0

Nov 6, 2021

Don’t risk your career and mental health

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive payment (not benefits) Convenient location

Cons

Chaotic structure, changing by the week Lack of direction Beware: Bait and switch practices Nobody cares about people and their careers, they treat us as cheap labor regardless our level Employees are leaving without other jobs Rancid hierarchic culture Leaders only care for their own careers No development opportunities unless you are godfathered by BAT friends, mostly from Canada

Reynolds American Response

4y

We appreciate your review. Please know, we use all of our employees' feedback to help us shape and improve our processes with the end goal of making the company a better place to work.

Viewing 100 - 102 of 1,798 Reviews

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