Is Ricoh a good company to work for?

Ricoh has an overall rating of 3.4 out of 5, based on over 6,044 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 61% of employees would recommend working at Ricoh to a friend and 49% have a positive outlook for the business. The best reviews about Ricoh have been left by employees working as Technical Support Specialist , Digital Services Specialist and Front Desk Receptionist .

Does Ricoh pay their employees well?

According to anonymously submitted Glassdoor reviews, Ricoh employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Ricoh. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Ricoh?

61% of Ricoh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ricoh 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ricoh?

Account Executive (242) , Account Manager (128) , Field Service Technician (100) , Sales (80) , Site Supervisor (72) , Major Account Executive (68) , Manager (66) , Site Manager (56) , Sales Manager (52) , Sales Representative (48) , Project Manager (46) , Senior On-Site Services Specialist (44) , Technician (40) , Senior Account Executive (39) , Customer Service Representative (37)

What are the pros of working at Ricoh according to real employee reviews?

"Good benefits and not too difficult" ((in 349 reviews)); "Great people on the front line who have been on board for years and know how to make things happen." ((in 314 reviews)); "Good work life balance and acknowledgement of positive customer feedback" ((in 148 reviews)); "Training is good" ((in 131 reviews)); "Culture is good and independent" ((in 93 reviews))

What are the cons of working at Ricoh according to real employee reviews?

"Pay is low and raises if they happen do not keep up with cost of living." ((in 303 reviews)); "Low salary and not stable" ((in 142 reviews)); "The fundamental problem is that Ricoh has too many managers and not enough support personnel." ((in 113 reviews)); "(some have 25+ years here and here only) Too many layoffs (8 while I was there)." ((in 74 reviews)); "Lack of Leadership and poor management practices." ((in 54 reviews))

What are employees saying about Ricoh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ricoh layoffs and their outlook for job security at Ricoh in 2026.

What are the top reviewed Ricoh locations?

New York , Atlanta , Chicago , Houston , Boulder , Malvern , Los Angeles , Tucker , Dallas , San Francisco , Duluth , West Caldwell , Seattle , Portland , Minneapolis , San Jose , Exton , Philadelphia , Fenton , Tampa , Boston , Macon , Washington , San Diego , Lawrenceville , Saint Louis , Phoenix , Charlotte , Tempe , Columbus

Ricoh reviews

3.4

61% would recommend to a friend

(5,042 total reviews)

Yoshinori Yamashita

82% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

May 6, 2010

Just OK

Account executive

Recommend

CEO approval

Business Outlook

Pros

-Committed to attracting and retaining a strong sales/sales management group. -Consistently good performance is rewarded with more opportunities within the company. -Great training.

Cons

-Lack of clear communication from upper-level management about internal matters. -VERY little advertising.

2.0

Mar 27, 2010

Decent entry level sales job.

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good entry level sales position for recent college graduates. Really good health benefits, 401k, gas allowance. Great position to use as a stepping stone to more prestigious sales positions in other industries like, medical devices.

Cons

Below average pay. Extremely low commissions. Highly stressfull work environment due to the, unrealistic, maniacle focus on a 30 day sales schedule. Sales management is incompetent and unqualified to lead. The value sales managers bring to the account executives is questionable.

5.0

Mar 18, 2010

Ricoh, A great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great office environment, with great people. I have yet to meet anyone that was not cordial and friendly. People from other offices whom I have never met, are willing and able to assist with requests in a timely manner. The work load is a bit much at times, but then the best people are often the ones who are ridden the hardest as they expect the most of us. I am a producer and always have been in every company that I have worked for and this is the reason why I was selected to come and work for Ricoh.

Cons

Senior management does need to listen a bit more and provide better direction with respect to what project is most important. I always have at least 10 projects going at once and there never seems to be enough time to do them all in the time they want them completed. Lack of communication between the channels and the convoluted accounting systems used.

Viewing 5014 - 5016 of 5,042 Reviews

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Director, Post-Merger Integration RNA

Exton, PA

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Office Services Manager

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Ricoh reviews

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Ratings by demographic groups

Reviews by job title

Just OK

Decent entry level sales job.

Ricoh, A great place to work

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