Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 35 reviews)); "— there’s some great people" ((in 30 reviews)); "Free company equipment to work from home." ((in 25 reviews)); "Good pay;" ((in 23 reviews)); "Good benefits and time off" ((in 23 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor leadership and not as transparent as they pretend to be." ((in 16 reviews)); "Poor management." ((in 16 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 13 reviews)); "Company wide layoffs after a very short period" ((in 12 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 9 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

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Root Inc.

Root Inc. reviews

3.2

44% would recommend to a friend

(396 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

2.9

Senior management

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

396 reviews

4.0

Nov 29, 2022

Root in a Young Company

Senior licensing specialist

Recommend

CEO approval

Business Outlook

Pros

Root is still a very young company. Pro: You could get in early and watch it grow.

Cons

Con: Because Root is so young, every position wears many hats. This could be seen as a positive (lots of experience) or a negative (so much to do with so little time.)

Root Inc. Response

We're glad to hear you've enjoyed the your experience so far. Thanks for all you do at Root.

4.0

Nov 15, 2022

Claims Adjuster

Complex claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Flexibility and opportunities to help recommend process and procedure changes

Cons

Some inconsistencies and changes with process and procedures.

Root Inc. Response

Thank you for your review and for being a member of our Claims team—we couldn't do it without you. We hope you'll continue to share feedback and suggestions on how we can make your experience even better.

4.0

Nov 13, 2022

Great Place

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Friendly environment Great communication from leadership Remote

Cons

Relay internal information for customers understanding

Root Inc. Response

We’re happy to hear that you enjoyed your time here. Thanks for leaving a review.

Viewing 304 - 306 of 396 Reviews

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Jobs at Root Inc.

Insurance State Manager

Director, Investor Relations

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Director of Data Science, Performance Marketing

Reinsurance Accounting Manager

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Root Inc.

Root Inc. reviews

Ratings by category

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Root in a Young Company

Claims Adjuster

Great Place

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