Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Some really great people to work with" ((in 31 reviews)); "Great culture and experience with co" ((in 30 reviews)); "Good benefits and time off" ((in 26 reviews)); "Work from home is nice" ((in 25 reviews)); "Good pay and work" ((in 21 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 19 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 16 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 13 reviews)); "Whereas I do understand that there are some hiccups with a startup company, I feel that Root was not transparent regarding the layoff." ((in 11 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 9 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

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Root Inc.

Root Inc. reviews

3.2

44% would recommend to a friend

(396 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

2.9

Senior management

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

396 reviews

4.0

Nov 12, 2022

Fantastic team dynamics and culture, lackluster upper management.

Actuarial intern

Recommend

CEO approval

Business Outlook

Pros

Fantastic people within the actuarial team with an unmatched culture.

Cons

Varying goals between team and management.

Root Inc. Response

We appreciate your contributions to Root during your internship with us. We’re also glad to hear you had such a positive experience with your team. We wish you all the best in the future.

3.0

Nov 11, 2022

Decent

Appraiser

Recommend

CEO approval

Business Outlook

Pros

Good people, good benefits, company seems to listen to employees and implement changes

Cons

Newer company so some departments are a little behind on having good/rigid guidelines and procedures. Things changed regularly that were not for the benefit of the front line employee

Root Inc. Response

We see that you've been at Root for over 3 years—thank you! We're glad you like your team and the benefits here. It means so much to read that you feel heard by the company. We also appreciate your feedback for how we can make your experience even better.

5.0

Oct 4, 2022

Lots of change, but overall a great experience

Sr. strategist

Recommend

CEO approval

Business Outlook

Pros

Fast paced and ever changing.

Cons

Struggling to find its way as a business.

Root Inc. Response

Thanks for taking the time to leave a review. We’re glad you had a great experience and we wish you all the best.

Viewing 307 - 309 of 396 Reviews

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Jobs at Root Inc.

Insurance State Manager

Director, Investor Relations

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Reinsurance Accounting Manager

Director of Data Science, Performance Marketing

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Root Inc.

Root Inc. reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fantastic team dynamics and culture, lackluster upper management.

Decent

Lots of change, but overall a great experience

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