Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Some really great people to work with" ((in 31 reviews)); "Great culture and experience with co" ((in 30 reviews)); "Good benefits and time off" ((in 26 reviews)); "Work from home is nice" ((in 25 reviews)); "Good pay and work" ((in 21 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 19 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 16 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 13 reviews)); "Whereas I do understand that there are some hiccups with a startup company, I feel that Root was not transparent regarding the layoff." ((in 11 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 9 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

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Root Inc.

Root Inc. reviews

3.2

44% would recommend to a friend

(396 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (396 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

396 reviews

4.0

Sep 6, 2022

Love it

Property adjuster

Recommend

CEO approval

Business Outlook

Pros

Great place to work, flexibility, awesome staff and management

Cons

Salaries need to be raised

Root Inc. Response

We love that you love it here! We also appreciate your feedback about compensation. Thanks for all you do.

5.0

Aug 30, 2022

Great Company

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Best company I've ever worked for

Cons

None that I can think of.

Root Inc. Response

We’re glad you like it here. Thanks for leaving a review.

4.0

Aug 16, 2022

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It provides a Dynamic work environment.

Cons

I don’t have a specific Cons.

Root Inc. Response

We’re glad you like it here! If you ever have suggestions on how we can make your experience even better, we’d love to hear from you. Thanks for leaving a review.

Viewing 310 - 312 of 396 Reviews

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Senior Product Manager, Pricing

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Senior Engineering Manager, Data Platform

Client Legal Services Attorney

Insurance State Manager

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Root Inc.

Root Inc. reviews

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