Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Some really great people to work with" ((in 31 reviews)); "Great culture and experience with co" ((in 30 reviews)); "Good benefits and time off" ((in 26 reviews)); "Work from home is nice" ((in 25 reviews)); "Good pay and work" ((in 21 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 19 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 16 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 13 reviews)); "Whereas I do understand that there are some hiccups with a startup company, I feel that Root was not transparent regarding the layoff." ((in 11 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 9 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(395 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

2.9

Senior management

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 395 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

395 reviews

4.0

Jun 13, 2022

Good and bad

Isa - inside sales agent

Recommend

CEO approval

Business Outlook

Pros

Nice technology. They provide you with quality equipment and good training.

Cons

Start up. Constant change so need to be able to switch gears and focus fast. Company did mass layoff not handled well.

Root Inc. Response

4y

We’re happy to hear that you were supported at Root through training and equipment. Thank you for your review, and we wish you all the best.

5.0

May 20, 2022

Great work/life balance

Auto damage appraiser

Recommend

CEO approval

Business Outlook

Pros

I enjoy working for Root. There is great work/life balance. No micromanaging. The metrics are realistic and obtainable. You are treated like an adult and trusted to do your work!

Cons

The information on job grades and salary ranges is not public to the employees.

Root Inc. Response

4y

Thank you for taking the time to leave a review and for all you do for our customers. We’re glad you enjoy it here. We’re invested in your growth, and more structured career pathing is in the People team’s roadmap. In the meantime, we encourage you to connect with your manager or HRBP to get the conversation started.

5.0

May 19, 2022

Great culture, decent pay for the work.

Licensed insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Still very relaxed, does not feel like corporate hell.

Cons

Pay could a bit higher for the position/department compared to the rest of the tech-heavy company. Huge waves of firing employees is not uncommon. Chances are getting promoted are not high.

Root Inc. Response

4y

Thank you for the 5-star review. We hope you’ll see improvements based on your feedback in the future.

Viewing 316 - 318 of 395 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

USAA

3.8★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

Jobs at Root Inc.

Insurance State Manager

Director, Investor Relations

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Director of Data Science, Performance Marketing

Principal Software Engineer

Root Inc.

Root Inc. reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good and bad

Great work/life balance

Great culture, decent pay for the work.

Top companies for "Compensation and Benefits" near you

Jobs at Root Inc.

Root Inc. reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Root Inc. reviews FAQs

Jobs at Root Inc.