Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Some really great people to work with" ((in 34 reviews)); "benefits are great" ((in 28 reviews)); "Great culture and experience with co" ((in 28 reviews)); "Work from home is nice" ((in 25 reviews)); "Pay is decent" ((in 21 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 17 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 16 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 10 reviews)); "This is one of the reasons for no bonuses because they are not profitable." ((in 8 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

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Root Inc.

Root Inc. reviews

3.2

44% would recommend to a friend

(396 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

2.9

Senior management

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

396 reviews

4.0

Jan 27, 2022

Great culture, struggling lately

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, unlimited PTO, flexible work locations for remote/in-office

Cons

Challenging company performance has put a dent in morale (and the stock price), and led to frequent changes in priority/goals.

Root Inc. Response

While we are delighted to see your list of pros about Root, we acknowledge that the recent realignment around our priorities was a difficult decision to make. We’re committed to supporting you, and we hope you’ll see improvements in morale.

5.0

Jan 27, 2022

sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great place to work, great environment

Cons

none, great environment and peers to work with

Root Inc. Response

Thanks for the 5-star review. We’re glad to hear you enjoyed your time at Root.

4.0

Jan 27, 2022

Good star-up to join

Product analyst

Recommend

CEO approval

Business Outlook

Pros

good work-life balance small teams people are nice and willing to teach

Cons

start-up performance might now be great laid off 330 people in the beginning of 2022

Root Inc. Response

Thanks for leaving a review. We appreciate the time you spent with us at Root and we wish you all the best in the future.

Viewing 334 - 336 of 396 Reviews

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Jobs at Root Inc.

Insurance State Manager

Director, Investor Relations

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Director of Data Science, Performance Marketing

Reinsurance Accounting Manager

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Root Inc.

Root Inc. reviews

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Ratings by demographic groups

Reviews by job title

Great culture, struggling lately

sales

Good star-up to join

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