Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Some really great people to work with" ((in 34 reviews)); "benefits are great" ((in 28 reviews)); "Great culture and experience with co" ((in 28 reviews)); "Work from home is nice" ((in 25 reviews)); "Pay is decent" ((in 21 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 17 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 16 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 10 reviews)); "This is one of the reasons for no bonuses because they are not profitable." ((in 8 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(395 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 395 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

395 reviews

5.0

Jan 24, 2022

Good

Growth marketing analyst

Recommend

CEO approval

Business Outlook

Pros

Good, free, and easy to communicate

Cons

I got laid off this year

Root Inc. Response

4y

We are thankful for your contributions you made at Root. We wish you the best in the future.

4.0

Jan 20, 2022

Claims Aduster

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Work balance is fair for working at home

Cons

Advancement could be better. A lot of promises

Root Inc. Response

4y

Thank you for being part of our team and all you do for our customers. If you ever have questions about growth within your role or at Root, please feel welcome to work directly with your manager or HRBP.

5.0

Jan 12, 2022

Overall good

Product analyst

Recommend

CEO approval

Business Outlook

Pros

colleagues are really helpful and friendly

Cons

sometimes you would be really busy

Root Inc. Response

4y

Thanks for taking the time to leave a review. We’re glad to hear you’ve felt supported by the team overall. Please feel welcome to connect with your manager should you have any concerns about your workload.

Viewing 337 - 339 of 395 Reviews

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Jobs at Root Inc.

Principal Software Engineer

Director, Investor Relations

Senior Engineering Manager, Data Platform

Lead Machine Learning Engineer, Lifetime Value

Senior Product Manager, Pricing

Root Inc.

Root Inc. reviews

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Claims Aduster

Overall good

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