Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (11) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Some really great people to work with" ((in 34 reviews)); "benefits are great" ((in 28 reviews)); "Great culture and experience with co" ((in 28 reviews)); "Work from home is nice" ((in 25 reviews)); "Pay is decent" ((in 21 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 17 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 16 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 10 reviews)); "This is one of the reasons for no bonuses because they are not profitable." ((in 8 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(395 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 395 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

395 reviews

2.0

Jan 29, 2025

Good until it’s not

Licensed auto claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Managers are friendly and down to earth, good pay, less oversight/people breathing down your neck

Cons

Reduced our department and expected us to take on the work of five people and still keep up production, fired when we couldn’t do 4 people’s jobs

Root Inc. Response

1y

We appreciate this feedback and all you did for our customers during your time with us. Wishing you the best in the future.

1.0

Jan 21, 2025

Run!

Auto estimatics appraiser

Recommend

CEO approval

Business Outlook

Pros

There are no pros. Terrible management and salary.

Cons

Terrible place to work. Very unorganized!

Root Inc. Response

1y

This does not sound like the experience we want for our team. We appreciate your contributions to Root during your time with us, and we wish you the best in the future.

1.0

Jan 17, 2025

Good started Job

Complex adjuster

Recommend

CEO approval

Business Outlook

Pros

There have been no pros to working at Root that I’ve seen after 5+ years

Cons

Extreme workload with very little pay incentive. Pay ranges are low comparatively, and annual raises are non existent. Very unprofessional management. Root makes sure you know that you are replaceable.

Root Inc. Response

1y

We appreciate this feedback and all you did for our customers during your time with us. Wishing you the best in the future.

Viewing 49 - 51 of 395 Reviews

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Root Inc.

Root Inc. reviews

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Good until it’s not

Run!

Good started Job

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