Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (11) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"— there’s some great people" ((in 31 reviews)); "Great culture and experience with co" ((in 30 reviews)); "benefits are great" ((in 27 reviews)); "Free company equipment to work from home." ((in 26 reviews)); "Good pay and work" ((in 23 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 18 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 17 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 12 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 11 reviews)); "This is one of the reasons for no bonuses because they are not profitable." ((in 8 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

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Root Inc.

Root Inc. reviews

3.2

44% would recommend to a friend

(395 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

2.9

Senior management

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 395 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

395 reviews

4.0

Mar 4, 2025

Overview

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

The people are always willing to help

Cons

Environment changed after layoffs. Everyone seemed to be on edge.

Root Inc. Response

Thank you for taking the time out of your day to leave feedback based on your time with us. We appreciate your contributions to Root, and we wish you the best.

1.0

Feb 11, 2025

not much better

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

it was good when they first started.

Cons

micro-management, favoritism, good ole' boys club. Their IPO was terrible. Stock was inflated then tanked. Has never recovered. Value is nearly nothing.

Root Inc. Response

We appreciate your candid feedback and all you did for our customers during your time at Root. Wishing you all the best in the future.

2.0

Jan 30, 2025

Good luck

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Nice, work from home, unlimited pto

Cons

Horrible claims system, unable to keep up hiring to volume

Root Inc. Response

Thank you for all you have done to support Root and we wish you the best. We appreciate this feedback as we’re always looking for ways to improve the team’s experience.

Viewing 46 - 48 of 395 Reviews

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Root Inc. reviews FAQs

Reviews Root Inc. reviews

Root Inc.

Root Inc. reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Overview

not much better

Good luck

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