Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"— there’s some great people" ((in 31 reviews)); "Great culture and experience with co" ((in 30 reviews)); "benefits are great" ((in 27 reviews)); "Free company equipment to work from home." ((in 26 reviews)); "Good pay and work" ((in 23 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 18 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 17 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 12 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 11 reviews)); "This is one of the reasons for no bonuses because they are not profitable." ((in 8 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(395 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 395 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

395 reviews

4.0

Apr 20, 2025

Overall a good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Smart people, interesting work, big problems to solve, work from home, pays well, upward trajectory

Cons

if you need a super flexible schedule or a lot of time off, this might not be the place for you.

Root Inc. Response

1y

We're glad you like it here. Thanks for sharing.

2.0

Apr 11, 2025

Honest opinion- I wouldn’t do it

Complex adjuster

Recommend

CEO approval

Business Outlook

Pros

Pay is moderately ok. Claims system is decent. Training and onboarding is good.

Cons

Inexperienced managers. Heavy workload unclear guidelines on processes. The other reviews are true.

Root Inc. Response

1y

Thank you for your review and all you do for our customers. We hope to improve your experience and welcome you to connect with your HRBP or manager to share specific feedback.

3.0

Mar 16, 2025

very unstable

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

the claims adjuster role is remote

Cons

this company has no job security

Root Inc. Response

1y

We appreciate this feedback and all you did for our customers during your time with us. Wishing you the best in the future.

Viewing 43 - 45 of 395 Reviews

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Jobs at Root Inc.

Complex Adjuster Trainee

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Senior Product Manager, Pricing

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Director, Investor Relations

Root Inc.

Root Inc. reviews

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Overall a good place to work

Honest opinion- I wouldn’t do it

very unstable

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