Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 35 reviews)); "— there’s some great people" ((in 30 reviews)); "Free company equipment to work from home." ((in 25 reviews)); "Good pay;" ((in 23 reviews)); "Good benefits and time off" ((in 23 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor leadership and not as transparent as they pretend to be." ((in 16 reviews)); "Poor management." ((in 16 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 13 reviews)); "Company wide layoffs after a very short period" ((in 12 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 9 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(396 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (396 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

396 reviews

3.0

May 27, 2022

Good Culture, Bad Upper Management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great Culture Great Benefits Immediate Supervisors are amazing

Cons

No job security Pay lower than market average Not inclusive for neurodivergent team members

Root Inc. Response

4y

Thank you for your feedback and all you do for our customers.

3.0

Mar 1, 2022

Transparency concerns

Manager

Recommend

CEO approval

Business Outlook

Pros

Great culture, lax environment, generous PTO, easy to network and move around

Cons

Transparency regarding salaries and overall company performance is lacking

Root Inc. Response

4y

Thank you for taking the time to leave a review and for being a part of the Root team for over 3 years so far. We’re glad to hear you enjoy the culture and have found support in your career movement. Transparency is critical to our culture, so we will be looking into your feedback.

1.0

Jan 31, 2022

Laid Off

Manager

Recommend

CEO approval

Business Outlook

Pros

Exciting technology and disruption of industry

Cons

lack of functioning systems and 20% of the workforce was laid off

Root Inc. Response

4y

We acknowledge that our recent realignment around our priorities was a difficult decision to make. We appreciate all of your contributions to Root and wish you the best in the future.

Viewing 112 - 114 of 396 Reviews

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Root Inc.

Root Inc. reviews

Company ratings over time

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Good Culture, Bad Upper Management

Transparency concerns

Laid Off

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