Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 30 reviews)); "— there’s some great people" ((in 28 reviews)); "Permanent work from home" ((in 27 reviews)); "benefits are great" ((in 26 reviews)); "Good pay;" ((in 19 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 19 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 17 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 10 reviews)); "This is one of the reasons for no bonuses because they are not profitable." ((in 9 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(396 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (396 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

396 reviews

1.0

Jan 31, 2022

layoffs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

everyone is super helpful and answers any questions you have

Cons

laid off 330 people after massive hiring

Root Inc. Response

4y

Thank you for this feedback and for your time at Root.

3.0

Jan 9, 2022

The cart is mostly before the horse

Internal sales agent

Recommend

CEO approval

Business Outlook

Pros

Good benefits and decent pay

Cons

Poorly managed from top to bottom, small company who cannot deal with growth

Root Inc. Response

4y

While we’re glad to hear you were satisfied with compensation and benefits during your time at Root, we’re sorry to hear about the other aspects of your experience. We appreciate this feedback and wish you the best in the future.

5.0

Oct 11, 2021

Welcoming culture devoted to personal development

Software engineer ii

Recommend

CEO approval

Business Outlook

Pros

* All employees are incredibly kind and approachable * Every engineer is creative, capable, and carries their own weight * Interviewing process puts a lot of weight on personality of the candidate * Convenient tools for software development * Hack Days * Amazing work-life balance * Invests in personal development of employees constantly

Cons

* Lack of documentation of apps made in recent history * Knowledge transfer is a long process, done anecdotally between engineers * Pressure and miscommunication coming from Product side

Root Inc. Response

4y

Hi, there. Thank you for being part of Root's Engineering team. We couldn't do it without you! And we appreciate the feedback you've shared about your time with us so far and how we can make your experience even better. It means a lot to hear how much you enjoy the people at Root and how supported you feel—both in career development and in work-life balance. We will be looking into this feedback and hope you see improvements. In the meantime, your manager and HRBP are here to support you and welcome all feedback and suggestions.

Viewing 115 - 117 of 396 Reviews

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Root Inc.

Root Inc. reviews

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layoffs

The cart is mostly before the horse

Welcoming culture devoted to personal development

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