Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 30 reviews)); "— there’s some great people" ((in 28 reviews)); "Permanent work from home" ((in 27 reviews)); "benefits are great" ((in 26 reviews)); "Good pay;" ((in 19 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 19 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 17 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 10 reviews)); "This is one of the reasons for no bonuses because they are not profitable." ((in 9 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

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Root Inc.

Root Inc. reviews

3.2

44% would recommend to a friend

(396 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

2.9

Senior management

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

396 reviews

2.0

Dec 19, 2024

Horrible Place to Work

Total loss adjuster

Recommend

CEO approval

Business Outlook

Pros

Accessibility to Workflow Tools and reference materials while on the job.

Cons

Management has a problem of not hiring the amount of people needed to cover the abundance of claims received while systematically firing people for not being able to handle the workload. Definitely poor planning on management’s part.

Root Inc. Response

We hope to improve your time with us and welcome you to connect with your manager or HRBP so we can learn more.

1.0

Oct 29, 2024

Avoid

Complex liability adjuster

Recommend

CEO approval

Business Outlook

Pros

Remote work, some flexibility in startel times

Cons

Toxic positivity, unrealistic expectations, high turn over. They claim they are people first, but it's metrics first, be warned.

Root Inc. Response

We appreciate your contributions to Root and all you do for our customers. We also hope to improve your experience going forward and welcome you to connect with your manager or HRBP so that we can best support you.

2.0

Mar 27, 2024

Typical entry level job

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Catered lunch, laid back/chill environment

Cons

Not a lot of room for growth & low pay

Root Inc. Response

Thanks for your contributions to Root during your time with us. We wish you the best.

Viewing 127 - 129 of 396 Reviews

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Jobs at Root Inc.

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Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

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Root Inc.

Root Inc. reviews

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Horrible Place to Work

Avoid

Typical entry level job

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