Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Some really great people to work with" ((in 32 reviews)); "Great culture and experience with co" ((in 32 reviews)); "benefits are great" ((in 28 reviews)); "Work from home is nice" ((in 25 reviews)); "Pay is decent" ((in 19 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 19 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 17 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 10 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 8 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(396 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (396 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

396 reviews

1.0

Feb 7, 2022

Terrible Company

Auto appraiser

Recommend

CEO approval

Business Outlook

Pros

There really are no pros.

Cons

This company is unorganized. The pay is low. The managers are unprofessional and there is no room for advancement.

Root Inc. Response

4y

We appreciate your time at Root and we wish you all the best in the future.

3.0

Sep 8, 2021

It’s ok, but there’s a lot of cons that outweighs the good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work life balance for most.

Cons

They don’t care about bettering diversity.

Root Inc. Response

4y

Hi, there. Root aims to improve diversity and inclusion in our culture. We’re sorry to have missed the mark. We’re glad to hear you had a positive work-life balance, though, and we appreciate your time on the team.

3.0

Sep 5, 2021

Workplace Racial Discrimination

Injury claims adjuster

Recommend

CEO approval

Business Outlook

Pros

The management hires / promotions post-Spring 2021 are steps in the right direction to combat systemic racism that lingers even in startup turned public companies such as Root Insurance.

Cons

Pay Inequality and transparency issues

Root Inc. Response

4y

While we’re disappointed to hear this was your experience at Root, we’re always striving to improve. We’ll be looking into this feedback and we appreciate you taking the time to share.

Viewing 154 - 156 of 396 Reviews

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Jobs at Root Inc.

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Senior Product Manager, Pricing

Client Legal Services Attorney

Senior Engineering Manager, Data Platform

Insurance State Manager

Root Inc.

Root Inc. reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Terrible Company

It’s ok, but there’s a lot of cons that outweighs the good

Workplace Racial Discrimination

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