Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at Root Inc.?

43% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 32 reviews)); "Some really great people to work with" ((in 30 reviews)); "benefits are great" ((in 28 reviews)); "Work from home is nice" ((in 24 reviews)); "Pay is decent" ((in 21 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 18 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 15 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 10 reviews)); "This is one of the reasons for no bonuses because they are not profitable." ((in 8 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

43% would recommend to a friend

(396 total reviews)

Alex Timm

51% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (396 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

396 reviews

1.0

Nov 15, 2025

Terrible company

Manager

Recommend

CEO approval

Business Outlook

Pros

Nothing positive to say about my experience

Cons

They attempt to be a progressive/modern insurance company but are like others. I should have known from their interview process. You get a sense of the culture early on even when being recruited

Root Inc. Response

7mo

Thank you for your contributions to Root during your time with us.

4.0

Nov 9, 2025

Nice WFH

Data scientist

Recommend

CEO approval

Business Outlook

Pros

Able to work from home

Cons

Salary not as high as others

Root Inc. Response

7mo

We appreciate your feedback and are glad you feel supported to work where it works best for you.

1.0

Nov 1, 2025

Stay away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote work Decent pay Decent hours

Cons

Management is unorganized and terrible. Masqueraded as new way of insurance, but false impressions and sets you up for failure.

Root Inc. Response

8mo

We appreciate your contributions to Root during your time with us and we wish you the best.

Viewing 169 - 171 of 396 Reviews

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Jobs at Root Inc.

Insurance State Manager

Director, Investor Relations

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Director of Data Science, Performance Marketing

Reinsurance Accounting Manager

Root Inc.

Root Inc. reviews

Company ratings over time

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Terrible company

Nice WFH

Stay away

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