Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (11) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 33 reviews)); "— there’s some great people" ((in 31 reviews)); "Work from home is nice" ((in 24 reviews)); "Benefits are good and cost effective, especially for families" ((in 23 reviews)); "work/life balance is great" ((in 19 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor leadership and not as transparent as they pretend to be." ((in 14 reviews)); "Poor management." ((in 14 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 12 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 10 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(394 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (394 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

394 reviews

2.0

Dec 13, 2025

Would not recommend

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Permissive PTO GREAT salary Remote Paid holidays

Cons

Poor management. No coaching. When the manager no longer wants to work with you they get rid of you for minimal things.

Root Inc. Response

6mo

We appreciate your contributions to Root during your time with us and wish you all the best in the future.

5.0

Dec 7, 2025

Best Insurance company around

Complex adjuster

Recommend

CEO approval

Business Outlook

Pros

Pros: Root is genuinely one of the most exciting places I've ever worked. The culture is incredible—truly collaborative, fast-paced, and focused on using technology to change a stale industry. The emphasis on data-driven decisions and innovation means you're always learning. Leadership is transparent, and they truly value their employees. If you want to make a real impact and not just be a cog in the machine, this is the place.

Cons

Cons: It can be fast-paced, so be ready to jump in

Root Inc. Response

6mo

Our team means so much to us, so we're delighted to hear how much you love our culture and how valued you feel here. Thanks for your kind words and for taking the time to share your experience, and we hope you'll continue to provide feedback.

1.0

Nov 15, 2025

Terrible company

Manager

Recommend

CEO approval

Business Outlook

Pros

Nothing positive to say about my experience

Cons

They attempt to be a progressive/modern insurance company but are like others. I should have known from their interview process. You get a sense of the culture early on even when being recruited

Root Inc. Response

7mo

Thank you for your contributions to Root during your time with us.

Viewing 16 - 18 of 394 Reviews

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Jobs at Root Inc.

Insurance State Manager

Director of Data Science, Performance Marketing

Senior Product Manager, Pricing

Principal Software Engineer

Director, Investor Relations

Root Inc.

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