Root Inc. reviews

3.2

43% would recommend to a friend

(394 total reviews)
avatar

Alex Timm

51% approve of CEO

40% positive business outlook

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

394 reviews
5.0
Nov 27, 2024

Love it here

Recommend
CEO approval
Business Outlook

Pros

Love the culture - only non toxic place I’ve ever worked at.

Cons

We went through a time with understaffing and unfortunately had to work a lot of extra hours however they have finally gotten more staffed and the volume is low compared to this time last year

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Root Inc. Response
1y
We're so glad you love it here. Thank you for all you do for our customers and for Root.
1.0
Oct 11, 2024

Toxic Culture

Recommend
CEO approval
Business Outlook

Pros

It's a busy culture if that is what you are into

Cons

Very Toxic culture, micro manging occurs very often.

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Root Inc. Response
1y
We appreciate your contributions to Root during your time with us and we wish you the best.
1.0
Aug 8, 2024

Simply tooooo much

Recommend
CEO approval
Business Outlook

Pros

Pay . That’s it & that’s all . Great industry leading pay.

Cons

Training is rushed. Systems are vast and un- streamlined which creates lots of work. Typical touch-points could be minimized however you will touch dozens of applications a day . You will be micro managed . Their system tracking is absolutely vital to your role however it will be wrong consistently which means you will need to track your own productivity to avoid accusations of being unproductive. Their departments are unorganized . They don’t track licenses as they state they will and you may be required to study and test on a whim because theirs licenses department manger was “let go” A pointless meeting every week . The only needed meeting will likely be the company wide meeting in which you discuss how far root is behind as a company . & after working for them it’s honestly obvious why . Claims are weeks behind & apd role is a cluster of liability and appraiser duties. Extremely stressful way too much for no reason .

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Root Inc. Response
1y
Thank you for your feedback and for your contributions to Root during your time with us.
Viewing 181 - 183 of 394 Reviews

Glassdoor has 402 Root Inc. reviews submitted anonymously by Root Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Root Inc. is right for you.