Root Inc. reviews

3.2

43% would recommend to a friend

(396 total reviews)
avatar

Alex Timm

51% approve of CEO

40% positive business outlook

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

396 reviews
1.0
Jan 21, 2025

Run!

Recommend
CEO approval
Business Outlook

Pros

There are no pros. Terrible management and salary.

Cons

Terrible place to work. Very unorganized!

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Root Inc. Response
1y
This does not sound like the experience we want for our team. We appreciate your contributions to Root during your time with us, and we wish you the best in the future.
1.0
Jan 17, 2025
Recommend
CEO approval
Business Outlook

Pros

There have been no pros to working at Root that I’ve seen after 5+ years

Cons

Extreme workload with very little pay incentive. Pay ranges are low comparatively, and annual raises are non existent. Very unprofessional management. Root makes sure you know that you are replaceable.

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Root Inc. Response
1y
We appreciate this feedback and all you did for our customers during your time with us. Wishing you the best in the future.
1.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

The position was 100% remote. That was the only plus.

Cons

I began working for this company about a year ago and have been pretty dissatisfied from the start. From the beginning it's been clear that they were unprepared to operate on the level they are attempting to. Their HR staff has no idea what they're doing, their managers have no people skills and overcompensate by micromanaging their staffs every minute, even watching the amount of time they spend on teams or slack. They frequently change the metrics by which your productivity is judged, and then will discipline you for not meeting them immediately. The position is woefully underpaid compared to the market standard. Management micromanages you to the last minute because they don't trust the abilities of their employees. I was let you go without real reason, without any notice, and without any attempt at professional development. This was after colleagues of mine disappeared for what I suspect were the same reasons and were not replaced, leaving the remaining employees to attempt to cover their workload. HR made frequent mistakes and attempted to discipline me for them. HR and management have very little direct communication - the left hand typically does not know what the right hand is doing. Overall, everyone involved at this company is just very inexperienced. Root insurance is an ambitious attempt at a new company that will never really get off the ground until they learn how to manage basic operations. Good riddance to it. To all potential new hires: if you're thinking of joining this start up, DON'T WASTE YOUR TIME.

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Root Inc. Response
1y
We appreciate this feedback and will be looking into it. Thank you for all you did for our customers during your time with us. We wish you the best.
Viewing 178 - 180 of 396 Reviews

Glassdoor has 404 Root Inc. reviews submitted anonymously by Root Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Root Inc. is right for you.