Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

43% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 30 reviews)); "— there’s some great people" ((in 26 reviews)); "benefits are great" ((in 26 reviews)); "Free company equipment to work from home." ((in 24 reviews)); "Good pay and work" ((in 20 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor leadership and not as transparent as they pretend to be." ((in 17 reviews)); "Poor management." ((in 17 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 13 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 10 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 8 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote , Florida City

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Root Inc.

Root Inc. reviews

3.2

43% would recommend to a friend

(394 total reviews)

Alex Timm

51% approve of CEO

40% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.9

Senior management

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

394 reviews

4.0

Apr 19, 2022

Pretty ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work environment is pretty great Pay is fair benefits are wonderful work from home

Cons

Company is falling apart Sink of swim mentality

Root Inc. Response

We’re happy to hear you enjoyed your time at Root, particularly the work environment, benefits, and compensation. We wish you all the best in the future.

5.0

Mar 19, 2022

Good!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people, flexible hours and pto

Cons

None that i can think of

Root Inc. Response

We’re glad to hear you had a positive experience. Thanks for all your contributions to Root during your time with us.

3.0

Mar 17, 2022

Nice Tech Startup Vibe, sad story for the layoffs

Product analyst

Recommend

CEO approval

Business Outlook

Pros

Tech company working environment Scope for making impacts

Cons

Recently laid off 20% of folks

Root Inc. Response

The recent realignment was a decision we did not take lightly. Thank you for this review and all you do at Root.

Viewing 205 - 207 of 394 Reviews

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Jobs at Root Inc.

Insurance State Manager

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Director of Data Science, Performance Marketing

Principal Software Engineer

Reinsurance Accounting Manager

Root Inc. reviews FAQs

Reviews Root Inc. reviews

Root Inc.

Root Inc. reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pretty ok

Good!

Nice Tech Startup Vibe, sad story for the layoffs

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