Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Root Inc.?

42% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.1 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"— there’s some great people" ((in 34 reviews)); "Great culture and experience with co" ((in 32 reviews)); "Work from home is nice" ((in 26 reviews)); "Benefits are good and cost effective, especially for families" ((in 24 reviews)); "Pay is decent" ((in 19 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 18 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 16 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 14 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 11 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 8 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote , Florida City

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Root Inc.

Root Inc. reviews

3.1

42% would recommend to a friend

(100 total reviews)

Alex Timm

53% approve of CEO

40% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

100 reviews

Reviews about "Compensation"

Return to all reviews

5.0

May 31, 2024

Great company

Complex claims manager

Recommend

CEO approval

Business Outlook

Pros

Root is a non-standard insurance start-up. That means it's not for everyone. If you want easy claims and unchanging procedures, look elsewhere. If you want to have fewer claims and have a bigger impact, with an open culture and more opportunity, Root is the company for you.

Cons

As stated above, it isn't for everyone. The company is a non-standard self-service insurer, so there are a lot of in-depth investigations. Pay is average.

Root Inc. Response

Thank you for your kind words and all you do for our customers. We couldn't do it without you.

2.0

Mar 27, 2024

Typical entry level job

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Catered lunch, laid back/chill environment

Cons

Not a lot of room for growth & low pay

Root Inc. Response

Thanks for your contributions to Root during your time with us. We wish you the best.

5.0

Dec 6, 2023

Total Loss Adjuster Review

Total loss adjuster

Recommend

CEO approval

Business Outlook

Pros

Great work environment, great pay, friendly and knowledgeable management/employees

Cons

Very high volume workload, tight deadlines, and high stress due to deadlines for claims.

Root Inc. Response

We're happy to hear you had a great experience at Root and we wish you all the best.

Viewing 22 - 24 of 100 Reviews

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Root Inc.

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Great company

Typical entry level job

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