Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Root Inc.?

42% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.1 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 32 reviews)); "— there’s some great people" ((in 30 reviews)); "benefits are great" ((in 29 reviews)); "Work from home is nice" ((in 25 reviews)); "Pay is decent" ((in 18 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 16 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 16 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 13 reviews)); "No job security" ((in 9 reviews)); "No bonuses at this but as a new company it's expected." ((in 7 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote , Florida City

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Root Inc.

Root Inc. reviews

3.1

42% would recommend to a friend

(100 total reviews)

Alex Timm

53% approve of CEO

40% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

100 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Oct 30, 2023

Total Loss Adjuster

Total loss adjuster

Recommend

CEO approval

Business Outlook

Pros

WFH all online, decent pay, equipment provided. Like the simple in house claims system. Relaxed on dress code

Cons

Heavy cost cutting measures affect procedures and policies for handling

Root Inc. Response

We're happy to hear you enjoyed your time at Root overall. We appreciate all your contributions and wish you the best.

1.0

Oct 7, 2023

Sinking ship.

Auto appraiser

Recommend

CEO approval

Business Outlook

Pros

Working remotely offers the undeniable benefit of flexibility, allowing employees to tailor their work environment to their preferences and needs. However, in today's landscape, with the majority of companies embracing remote work, it's become more of an expectation than a unique perk, making it less of a distinguishing factor among employers.

Cons

My experience at Root Insurance has been marred by unsettling revelations regarding executive misconduct and compensation practices. The shocking embezzlement of 10 million dollars by executives has cast a dark shadow over the company's ethical standards and financial integrity. Additionally, while the CEO enjoys a staggering 4-million-dollar salary, coupled with hefty bonuses, the approval of yearly layoffs affecting 20% of the workforce is disheartening. This stark contrast between executive compensation and the impact on employees raises significant concerns about the company's priorities and fairness. These revelations have left me deeply disillusioned and questioning the company's commitment to its employees' well-being and ethical business practices.

Root Inc. Response

We see in your review that you’ve been at Root for over 3 years—thank you for all you’ve done for our customers. We hope to improve your impression of Root, and more importantly, your experience as a member of our team.

5.0

Aug 11, 2023

Great company

Complex adjuster

Recommend

CEO approval

Business Outlook

Pros

Flexible, great management, amazing benefits

Cons

understaffed Pay could be better No bonus

Root Inc. Response

We appreciate your kind words about working at Root. Let's continue to unbreak insurance together.

Viewing 25 - 27 of 100 Reviews

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Root Inc.

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Total Loss Adjuster

Sinking ship.

Great company

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